Dayton Freight
Overview
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- Stable and growing organization n
- Competitive weekly pay n
- Quick advancement n
- Customized training program n
- Professional, positive and people-centered work environment n
- Modern facilities n
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. n
- Paid holidays (8); paid vacation and personal days n
Responsibilities
nCustomer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
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- Assist the Service Center Manager n
- Take and deliver messages for the Service Center Manager and Account Managers n
- Provide assistance to Drivers n
- Prepare bills of lading and delivery receipts n
- Maintain excellent communication with external and internal customers as well as interline companies n
May be asked to assist with:
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- Payroll n
- Data entry n
- Freight reports n
- Driver collect reports n
- Billing and filling n
Qualifications
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- Skillful in Microsoft Office Programs n
- Excellent keyboarding skills n
- Has worked in a fast paced environment and has excellent attention to detail n
- Experience with handling a high volume of phone calls n
- Exceptional communication and customer service skills n
- Legally eligible to work in the United States n
- Must be at least 18 years of age n
- Fluent in English n
Benefits
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- Stable and growing organization n
- Competitive weekly pay n
- Quick advancement n
- Customized training program n
- Professional, positive and people-centered work environment n
- Modern facilities n
- 401(k) plan, Company Match n