Customer Service Representative (Part-Time)

Overview

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***Morning and Evening Shifts available***

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• Stable and growing organization
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• Competitive weekly pay
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• Quick advancement
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• Customized training program
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• Professional, positive and people-centered work environment
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• Modern facilities
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Responsibilities

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Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

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• Assist the Service Center Manager
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• Take and deliver messages for the Service Center Manager and Account Managers
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• Provide assistance to Drivers
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• Prepare bills of lading and delivery receipts
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• Maintain excellent communication with external and internal customers as well as interline companies
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May be asked to assist with:

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• Payroll
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• Data entry
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• Freight reports
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• Driver collect reports
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• Billing and filling
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Qualifications

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• Skillful in Microsoft Office Programs
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• Excellent keyboarding skills
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• Has worked in a fast paced environment and has excellent attention to detail
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• Experience with handling a high volume of phone calls
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• Exceptional communication and customer service skills
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Benefits

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• Stable and growing organization
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• Competitive weekly pay
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• Quick advancement
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• Customized training program
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• Professional, positive and people-centered work environment
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• Modern facilities
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***Morning and Evening Shifts available***