Receptionist - Orthofast

Orthopaedic Specialty Group, P.C., currently has an opening for a Receptionist in Orthofast. Responsibilities include, but are not limited to:

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• Greet and discharge patients/visitors in a prompt, courteous, and helpful manner
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• Upon check-in, verify demographics, insurance eligibility, referrals and authorizations
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• Obtain referrals/authorizations, if necessary
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• Collect co-pays and outstanding balances from patients
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• Provide patients with appropriate new patient paperwork
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• Register patients, if necessary
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• Schedule appointments, including but not limited to follow-ups and consults
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• Responsible for cashing out and balancing nightly
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• Schedule flexibility required, as employee many need to open or close an office, and/or change locations. Could also be asked to work evenings or Saturday.
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• Scan/import clinical forms daily
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• Answer phones, transfer and/or direct calls during busy times
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• Responsible for distribution of medical records, x-rays, prescriptions, and medications to patients as authorized by other departments, left at the front desk for patient pick-up
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• Ensure release form has been completed and payments received, when applicable
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• Distribute FMLA/Disability/Medical Record Release paperwork, when requested by patient. Collect authorization, payment and update log.
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• Act as liaison between patient and other staff, including medical assistants, physicians, physician assistants, administrative assistants, etc.
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• Keep waiting room neat and presentable at all times
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• Maintain excellent communication with medical assistants and patients regarding wait times or physician delays
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• Maintain patient confidentiality
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Qualifications

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• Minimum of a high school diploma or GED.
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• Secondary training in business school or college preferred.
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• 1 Year of experience in a medical office as a receptionist/appointment scheduler a plus.
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Candidates will be courteous, articulate, reliable, and must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service.

OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.

Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer.

Interested Candidates may apply to: