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Exela Enterprise Solutions, Inc.

Customer Service Associate

Exela Enterprise Solutions, Inc., Washington

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Job Description
Mail Processor
About the Role:
As a Mail Processor, you will play a crucial role in the efficient handling and distribution of incoming and outgoing mail within our organization. You will be responsible for sorting, processing, and distributing mail items accurately and in a timely manner. This position requires excellent attention to detail, organizational skills, and the ability to work effectively in a fast-paced environment.
Essential Job Responsibilities:
  • Receive, sort, and distribute incoming mail, including letters, packages, and parcels.
  • Process outgoing mail, ensuring proper postage and addressing.
  • Operate mail processing equipment, such as postage meters, letter folding machines, and envelope sealers.
  • Maintain accurate records of incoming and outgoing mail volumes.
  • Assist with the preparation and processing of bulk mailings.
  • Handle confidential and sensitive materials with discretion.
  • Monitor and replenish supplies necessary for mail processing operations.
  • Assist with other clerical tasks and office duties as needed.
Qualifications:
  • High school diploma or equivalent.
  • Previous experience in mailroom operations or a similar role preferred.
  • Familiarity with mail processing equipment and procedures.
  • Strong attention to detail and accuracy.
  • Excellent organizational and time management skills.
  • Ability to work independently as well as part of a team.
  • Proficiency in basic computer skills, including email and word processing software.
  • Good communication skills, both verbal and written.
  • Ability to lift and carry packages weighing up to 50 pounds.
  • Willingness to adhere to company policies and procedures regarding mail handling and security.

Disclosure:
The pay range for this position starts at $ 17.97 /hr.; however, base salary offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered