Oshkosh Waterfront Hotel and Convention Center
Description
Guest Services Representative (Day & Evening Shifts) - Oshkosh Marriott Waterfront Hotel
At Oshkosh Marriott Waterfront Hotel, every guest's experience begins and ends with you. As a Guest Services Representative working both day and evening shifts, you'll be the consistent, welcoming face of our property-whether guests are checking in after a long day or starting fresh in the morning.
What you'll bring to our team :
If you're someone who takes pride in creating great service, enjoys connecting with people, and wants to work for a team who values you - we'd love to hear from you. Whether you're starting your hospitality career or looking to grow, we've got a place for you here.
Guest Services Representative (Day & Evening Shifts) - Oshkosh Marriott Waterfront Hotel
At Oshkosh Marriott Waterfront Hotel, every guest's experience begins and ends with you. As a Guest Services Representative working both day and evening shifts, you'll be the consistent, welcoming face of our property-whether guests are checking in after a long day or starting fresh in the morning.
- In the mornings, you'll kick off the day with warmth and professionalism, setting the tone for memorable stays. You'll lead the check-in and check-out process, manage billing with accuracy, and act as an enthusiastic ambassador for the Oshkosh area.
- During the evenings, you'll shift gears to support busy check-ins, resolve traveler questions, and assist guests unwinding after their day. You'll be the problem-solver, the billing expert, and the calming presence that makes night-time stays smooth and comfortable.
What you'll bring to our team :
- A strong sense of ownership ; you run the front desk and take pride in making wonderful guest interactions
- Confidence under pressure ; you stay cool, collected, and solution-focused even when things get hectic
- Excellent judgement and problem solving skills ; you think on your feet, make informed decisions, and know when to ask for support
- Clear, professional communication ; you're polished and personable when talking to guests, teammates, or leadership
- Attention to detail ; from guest billing to reporting, you double check your work and handle information responsibly
- Team first mindset ; you're reliable, supportive, and ready to jump in wherever needed to keep the operation running smoothly
- Marriott Hotel discounts
- Opportunities to grow and expand your career
- Recognition, appreciation, and a team that supports you
- Fun, flexible schedules
If you're someone who takes pride in creating great service, enjoys connecting with people, and wants to work for a team who values you - we'd love to hear from you. Whether you're starting your hospitality career or looking to grow, we've got a place for you here.