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Alphabe Insight Inc

Call Center Agent

Alphabe Insight Inc, Sandy Springs

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Company Description
About Us
At Blue Print Out, we specialize in delivering top-tier customer communication solutions that help businesses strengthen relationships with their clients. With a focus on excellence, innovation, and efficiency, we provide unmatched support services that ensure every customer interaction is meaningful and productive. Our team is driven by a shared commitment to quality, professionalism, and continuous growth.
Job Description
Job Description
We are seeking a dedicated and detail-oriented Call Center Agent to join our growing team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, resolve issues, and ensure each interaction leaves a positive impression. The ideal candidate will be professional, adaptable, and capable of delivering excellent customer service under any circumstance.
Responsibilities
  • Manage inbound and outbound customer calls in a professional manner
  • Address customer inquiries and provide accurate information
  • Resolve issues promptly while maintaining a positive attitude
  • Document all customer interactions and feedback in the system
  • Follow communication scripts and company guidelines
  • Collaborate with team members to improve processes and service quality
  • Meet or exceed performance and quality targets
Qualifications
Additional Information
Benefits
  • Competitive salary with performance-based incentives
  • Opportunities for professional growth and career advancement
  • Comprehensive training program
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Supportive and collaborative work environment