Imaging Service Engineer II

Why Renovo?
Renovo Solutions is a nationwide healthcare technology management company. Our mission is to enable our employees to create customer-centric solutions that empower our healthcare and life science partners to deliver better outcomes and quality of life for the communities they serve. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. Our company's values of being People First, Customer Centric, Quality Focused, Innovative and Transparent demonstrate our beliefs in a strong culture and a commitment to excellence. We prioritize investing in our employees' development through ongoing training programs and a supportive work environment. Join our team to make a difference in healthcare while advancing your career with Renovo.
Summary:
This position is responsible for performing and documenting preventive maintenance and repairs on medical diagnostic imaging equipment and related systems. This position demands a solid understanding of electromechanical devices and a deep knowledge of various imaging modalities.
What you will do:

• Conducts troubleshooting and repairs at the block circuit and component levels, both independently and under service management supervision. Additionally, perform installations, calibrations and planned maintenance in accordance with service management guidelines
• Interpret and follow signal flow using blueprints, schematics, and wiring diagrams with strong system troubleshooting skills
• Demonstrate a solid understanding of clinical applications and image quality standards related to medical imaging equipment
• Manage OEM-mandated equipment updates and upgrades, ensuring all work is accurately documented in RENOVO's CMMS
• Proper use of hand tools and test equipment: multimeter, dosimeter, oscilloscope, service software and keys, invasive & non-invasive imaging test devices, hand and power tools, AC line analyzer and phantoms.
• Collaborates regularly with clinical leadership to provide updates on imaging device service status, action plans, and progress, ensuring clear communication and responsive support to meet clinical needs and enhance customer satisfaction
• Solves most service issues without escalation, consults with senior imaging on complex problems
• Perform after-hours service as needed and respond to emergency service calls on weekends
• Participate in shift scheduling and be available for reasonable travel as required
• Carry out additional duties as assigned by supervisor

Qualifications:

• Demonstrates comprehensive knowledge of diagnostic imaging equipment and underlying principles, along with a solid understanding of general patient care devices, including the ability to effectively operate and explain the use of supported systems
• Ability to demonstrate the proper usage or application of supported devices throughout the facility
• Strong organizational skills with the ability to manage multiple priorities effectively
• Excellent written and verbal communication skills are essential
• Associate's degree in biomedical or Electronics Technology preferred; equivalent education will be considered
• Minimum of two (2) years of experience in servicing and maintaining medical imaging equipment and successful completion of Basic Level I and Level II Imaging Equipment Service Training through an accredited Independent Training Organization, Original Equipment Manufacturer, or equivalent military program preferred
• Specialized in one or more imaging modalities or systems (Ultrasound, Fluoro, CR, DR, Cath, CT, MR) preferred

Required Competencies:

• Accountability - takes ownership of assigned work and follows items through to completion
• Communication - clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
• Financial Acumen - Considers financial impact of all decisions
• Integrity - Can admit mistakes, is direct and truthful
• Customer Service - demonstrates a "customer-first" mentality, focused on meeting the needs of customers and captures feedback to make improvements
• Priority Setting - Prioritizes assigned schedules and workload
• Team Building - Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
• Regulatory - knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies

Safety Requirements:

• Maintain a safe working environment for self and others if they come in contact within the biomed area in accordance with the facility's policies
• Must follow OSHA guidelines in regard to blood borne pathogens, airborne pathogens, radiation, sharp instruments and/or tools, hazardous liquids, and operating devices
• On-time completion of safety training assignments
• Must have sensory ability to distinguish hot & cold ranges of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish colors
• Must be able be able to carry or lift up to 50 pounds routinely

Classification:
FLSA: Non-Exempt
Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by RENOVO at any time.
EEO Statement
RENOVO Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, RENOVO Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.