Techtronic Industries North America

Manufacturing Engineer Manager

Techtronic Industries North America, Olive Branch

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Mgr Mfg Engineering

Job Description:

Manufacturing Engineering Manager - Returns

Location: Olive Branch, MS

Applicants must be authorized to work in the U.S.; Sponsorship is not available for this position at this ti me.

Milwaukee Tool's Returns experience is a customer expectation and a competitive advantage. The Engineering Manager's primary role is to create the culture, team , systems, and infrastructure that designs, enables , and supports all aspects of production and productivity in R eturns (RGA) and Service Operations .

Reporting to the Sr Engineering Manager and responsible for engineering in the Olive Branch, MS Returns operation ( RGA ) , this position is a key member of Service Operations leadership . The successful candidate will lead a team in the Returns Dept and will collaborate closely with leaders in both Service Hubs and at the corporate level . This role will build?and continuously?develop?teams centered on?engineering expertise and with the depth necessary to support a fast-growing Returns Dept ( RGA ) .

Main Duties and Responsibilities

Culture, Environment, & Team Leadership

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Build and maintain a culture anchored on Milwaukee's core values: Candid | Obsessed | Speed, Agility, and Urgency | Never Settle, Always Improving | Empowered leaders.
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Create and maintain environments that are obsessed with providing world-class engineering disciplines in coordination with sister plants, corporate counterparts, and support organizations.
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Continually develop the Engineering teams themselves, increasing their skills as educators and professionals.
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Participate in and ensure proper day-to-day leadership?of the engineering workforce.?
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Production Engineering

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Provide day to day support for production/returns operations. Lead or assist with problem solving to minimize downtime, maximize throughput, and ensure safety and quality.
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Create and maintain documented work instructions for all plant operations. Collaborate closely with in-plant counterparts to implement new procedures as well as changes, revisions, and corrective actions.
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Coordinate with IT to prioritize, test, and validate changes to shop management systems.
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In partnership with in-plant Leadershipcreate and implement a robust 6S (5S+Safety) program.
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Manage outlets for Products (ie. Liquidation, NAD, Donation, Scrap)
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Partner with Marketing and other business units for new high-value outlets for returned products
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Lead all large initiatives/projects that will impact Returns/Service Operations in Olive Branch, MS
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New Product Development

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Actively collaborate with in-plant and corporate counterparts to implement the Service new- product-development process ("Service VIGOR"). This includes:
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Providing inputfrom concept through end of life on how tool design / features can improve Service.
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Creating work instructions, guides, training videos, and other documentation.
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Designing, testing, and procuring fixtures and tooling for return operations.
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Assisting in-plant counterpartsin launching new products onto the floor.
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Assist in defining outlets for when new products are returned.
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Quality

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Collaborate with Hub and Corporate Quality teams to integrate Quality into all processes
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Provide Returns observations and recommendations during all KPI/Metricreviews.
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Assist in implementing all Quality improvement changes to affected processes.
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Productivity

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Identify and lead day-to-day process improvement activities as well as major projects to increase productivity and cost effectiveness.
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Quantify, track, and report the savings and improvements.
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Education and Experience Requirements

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Requires a Bachelor's degree in Mechanical, Industrial, or Electrical Engineering, Operations Management or Industrial Technology, or equivalent education/ work experience
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Lean / Six Sigma certification or training is highly desired
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5+ years of experience in production-related engineering.
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Experience with new product development and/or Design for Service is highly desired.
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Experience in a Service repair environment is highly desired.
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Experience in Returned Goods is desirable.
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3+ years of experience leading people is desirable.
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Experience with enterprise-grade ERP systems.?
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Expertise with?Oracle and/or KÖRBER is highly desired.?
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Demonstrated success in:
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Creating a high-performingengineering organization centered around a strong company culture.
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high-change / high-growth environments.
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Working cross-functionally with geographically distributed support functions and sister plants performing similar activities.
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Solid communication skills, both written and verbal, are required
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Proficiency with Microsoft Office products is required (Word, Excel, PowerPoint, Outlook, TEAMS)
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Travel during initial training will be regular and frequent.
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Milwaukee Tool is an equal opportunity employer.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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