Service Writer

Job Summary:

KanEquip-Garden City has an immediate opening for a Service Writer to assist the Service Manager with administrative duties and repair orders for agriculture and construction equipment.

The ideal candidate has…

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• Experience in an agriculture equipment service department or an agricultural equipment dealership.
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• Expertise with computer system, including MS office and internet-based applications.
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• Ability to work seasonally extended hours during the week or weekends.
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• Acceptable Motor Vehicle status- current driver’s license, and ability to operate motor vehicle *Ability to travel to company meetings and training events as needed.
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You will contribute to our team by: (Duties and Responsibilities)

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• Coordinating with the Service Manager to assign jobs to technicians in the service department according to their skill and knowledge.
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• Assisting in supervision of technicians and ensuring excellent customer experience.
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• Communicate clearly with customers regarding service work and billing.
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• Maintaining a positive and professional working relationship with the service team, other dealership staff and venders.
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• Completing forms for service operations and warranty in a timely and accurate manner.
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• Promoting teamwork and communication through effective interaction with team members.
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• Managing service trucking and sales logistics.
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• Experience in an agriculture equipment service department or an agricultural equipment dealership.
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• Expertise with computer system, including MS office and internet-based applications.
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• Ability to work seasonally extended hours during the week or weekends.
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• Acceptable Motor Vehicle status- current driver’s license, and ability to operate motor vehicle *Ability to travel to company meetings and training events as needed.
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• Great customer service skills.
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• Knowledge of agricultural operations -farming background preferred.
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• Solid diagnostic and problem-solving skills.
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• Strong communication and interpersonal skills with customers and employees.
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If you have/can: (Skills and Experience)

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• Great customer service skills.
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• Knowledge of agricultural operations -farming background preferred.
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• Solid diagnostic and problem-solving skills. Strong communication and interpersonal skills with customers and employees
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You will earn/be eligible for…

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• Competitive hourly wage with overtime pay starting at 40 hours
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• Annual company and location bonuses
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• Opportunities for advancement
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• Training and development
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• Medical/Dental/ Vision Coverage
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• Health Savings Plan
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• Life and Disability Insurances
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• AFLAC
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• Flexible Spending Account
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• 401K Match and Profit Sharing
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• 96 hours of accrued PTO
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• 32 hours of Holiday PTO
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• Six (6) Paid Holidays
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• Bereavement Pay
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• Wellness Plan
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• Company Uniforms
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