Entry Level Customer Service Assistant

Entry Level Customer Service Assistant
Department: Bold MK
Employment Type: Full Time
Location: Saint Louis
Compensation: $17.25 - $24.00 / hour
Description
Location: Saint Louis, MO
Job Type: Full-time
We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This position provides an excellent opportunity for individuals looking to kick-start their career in a fast-paced and rewarding environment. As a vital part of our customer service department, you will be the first point of contact for our valued clients, helping to resolve inquiries, facilitate transactions, and offer support with our products and services.
Key Responsibilities

• Assist customers with inquiries via phone, email, and chat
• Process customer orders and manage account information
• Provide information about products and services
• Resolve customer complaints in a timely manner
• Maintain customer records and update information as needed
• Collaborate with team members to enhance the customer experience

Skills, Knowledge and Expertise

• High school diploma or equivalent
• Strong verbal and written communication skills
• Proficiency in using computer software and tools
• Excellent problem-solving abilities
• Ability to work in a fast-paced environment
• Demonstrated attention to detail and accuracy

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Opportunities for professional development and advancement