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Hustle Notice Biz

Entry Level Customer Service Assistant

Hustle Notice Biz, Austin, Texas, us, 78716

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Entry Level Customer Service Assistant

Department:

Bold MK

Employment Type:

Full Time

Location:

Austin, TX

Compensation:

$17.25 - $23.00 / hour

Description

Job Title:

Entry Level Customer Service Assistant

Job Location:

Austin,TX Department:

Customer Service

Are you looking to launch your career in customer service? We are seeking an enthusiastic and motivated Entry Level Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support to ensure that their needs are met.

Key Responsibilities Provide accurate information and assistance to customers via phone, email, and chat. Resolve customer inquiries and complaints in a timely and professional manner. Maintain a positive and empathetic attitude toward customers at all times. Document customer interactions and update customer records in the system as necessary. Assist with order processing and tracking customer shipments. Collaborate with team members and other departments to improve the overall customer experience. Skills, Knowledge and Expertise

High school diploma or equivalent; some college coursework in business or a related field is a plus. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to work well in a team-oriented environment. Basic computer skills and familiarity with office software, such as Microsoft Office. Strong organizational skills and the ability to manage multiple tasks simultaneously. Benefits

Competitive salary and potential bonuses. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for professional development and career growth. Supportive team environment.