Logo
Fidelity Building Services Group

IT System Administrator

Fidelity Building Services Group, Hunt Valley, Maryland, us, 21065

Save Job

FidelityBuilding Services Group

(FidelityBSG) is looking for an

IT System Administrator

to become an integralpart of our IT Team! As a member of our IT Team, you can look forward to aculture that supports teamwork, cultivates a healthy work environment, andaffords an opportunity for unlimited career growth.

JobSummary

:

The SystemsAdministrator's role will support end-users, endpoints, and systems, onboardnew employees, implement new software and hardware, provide training andadvice, and serve as a strong IT support resource .

The duties include serverand network management, systems maintenance, monitoring and troubleshootingdevices and applications. The Systems Administrator responsibilities also includeproject level research and support.

PrimaryResponsibilities

: Administers end-user workstations and supports end-user activities on a primarily Microsoft Windows-based local area network (LAN). Investigates end user problems, performs diagnostics, and identifies their source; determines possible solutions; tests and implements solutions. Installs, configures, and maintains company computers, Windows networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures disk drives, printers, and related equipment. Perform and/or oversees software and application installation and upgrades. Adheres to network security, managing host security, file permissions, and file system integrity Maintains confidentiality regarding the information being processed, stored or accessed by the end-users on the network. Qualifications

:

Excellent customer service skills. Ability to install, configure and maintain personal computers, networks and related hardware and software. Knowledge of Windows 10, Microsoft Office Products, Adobe Acrobat, Remote Desktop Services, Endpoint security, TCP/IP, NFS, VMWare, Wifi Security, Samsung and Apple Mobile Devices, and Active Directory. Ability to identify and resolve computer system malfunctions and operations problems. Working knowledge of networking protocols, hardware, and networking software. Ability to learn new technologies and support cloud hosted systems. Organizing resources, establishing priorities, and executing on service desk tickets. Excellent verbal and written communication skills. Ability to communicate technical information to nontechnical personnel. Benefits

:

Medical, dental, vision, life, and disability insurance. 401(k) and company match program. Paid Time Off (PTO) and paid company holidays.

About Us

:

Fidelity Building Services Group

(FidelityBSG) is a leading national provider of technical building services andsolutions for the commercial and industrial facilities market. Our product andservice offerings include Building HVAC/Mechanical Systems, Building Automation& Controls, Systems Integration, and Emergency Generators.