Get AI-powered advice on this job and more exclusive features. This range is provided by B&H Photo Video. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $160,000.00/yr - $190,000.00/yr Additional compensation types Annual Bonus Job Overview: B&H is looking for a Salesforce Technical Manager with strong hands-on experience in Salesforce development, architecture, and platform management. This role blends technical leadership with strategic thinking to deliver best-in-class solutions in high volume customer support environments. To be proficient in Apex, Lightning Web Components, Flows, integrations, and Salesforce best practices, while also guiding a team of developers and admins to maintain a high standard of delivery. Lead technical design, development, and implementation of Salesforce solutions within Service Cloud. Provide design and technical solutions with Lightning Web Components (LWC), Visualforce, and Flows. Translate business requirements into technical architecture and design specifications. Manage and mentor Salesforce developers, admins, and architects. Ensure quality assurance, performance tuning, and compliance with Salesforce development and security standards. Proactive system maintenance includes Security Reviews, Release Updates, Health Check, and Optimizer. Own and manage technical delivery across multiple concurrent projects. Oversee integration between Salesforce and external systems (REST/SOAP APIs, Webservices, OData). Collaborate with business stakeholders, product owners, and other technical teams to define roadmaps and priorities. Stay current on Salesforce releases, roadmap, and ecosystem tools to drive innovation and platform optimization. Collaborate effectively with all team members as well as hold regular team meetings. Additional Responsibilities: Preferred Education, Experience and Certifications: Salesforce Platform Developer I & II Salesforce Platform App Builder Salesforce Technical Architect 5+ years of professional experience in Salesforce development, architecture, and administration. Experience in a senior technical role, such as Technical Lead, Technical Architect, or similar positions. Proven track record of successfully designing and implementing large-scale, complex software systems and architectures. Specific Knowledge, Skills and Abilities: Salesforce Technical Expertise: Extensive experience with Salesforce platform and its suite of products (Service Cloud, Experience Cloud, Omni-Channel, Marketing Cloud, Data Cloud, Digital Engagement, Scheduler). Strong hands-on experience with Salesforce Omni-Channel Routing across multiple digital channels (Emails, MIAW, SMS, Voice/CTI integration, Video). Experience working with Salesforce Einstein and AI products (Bots, Predictive Case Routing, Recommendations, Next Best Action, Agentforce). Deep understanding of Salesforce architecture, including data modeling, integration patterns, and best practices for customization and development. Proficiency in Salesforce development using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce technologies. Experience with Salesforce declarative tools such as Flows, Custom Metadata Types and Components. Strong knowledge of Salesforce security model, including roles, profiles, permission sets, and sharing rules. Expertise in integrating Salesforce with other enterprise systems using APIs, middleware, and third-party tools (e.g., MuleSoft, Informatica). Experience with RESTful and SOAP web services, Salesforce Connect, and External Objects. Experience working with Salesforce connectors for Medallia, Bazaarvoice, Screenmeet, Hootsuite a plus. Other Technical Proficiencies: Experience with DevOps tools like Copado, or Salesforce DX. Practical experience with Source Code management tools like Git and Bitbucket. Experience in Agile methodologies, Jira, and CI/CD processes. Experience with Authentication frameworks (LDAP, AD, OAuth) Experience with monitoring tools like Nagios, Splunk Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Retail Referrals increase your chances of interviewing at B&H Photo Video by 2x Inferred from the description for this job Medical insurance Vision insurance Disability insurance Tuition assistance Get notified when a new job is posted. Sign in to set job alerts for “Salesforce Developer” roles. 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