Senior Process Engineer

Company Summary

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EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

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Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

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Department Summary

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Surpassing network limitations of the past, our Wireless Development team is building and enhancing the country's first cloud-native, standalone 5G wireless network. This is the foundation of a connected world flexible enough to satisfy all the social, economic and transformative needs of today and the future.

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Job Duties and Responsibilities

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Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.

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Key Responsibilities:

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  Designs and implements process improvements to enhance performance, reduce inefficiencies, and support complex cross-functional projects

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  Leverages data and tools (e.g., Lean Six Sigma) to identify trends, determine root causes, and drive continuous improvement in productivity, quality, and customer experience

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  Serves as a Subject Matter Expert, mapping processes (BPMN), documenting SOPs, and understanding operational impacts across the business

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  Develops roadmaps for tools and technologies that improve both customer and internal stakeholder experiences

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  Leads knowledge sharing by teaching back lessons learned and providing training recommendations to improve team capabilities

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  Builds strong relationships with peers, stakeholders, and executives while mentoring and coaching team members for ongoing development

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Skills, Experience and Requirements

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Education and Experience:

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  Bachelor's degree from four-year college and university or at least 5 years of equivalent experience

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  Six Sigma/Lean certification (Black belt at a minimum)

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  Strong understanding of process tools and methodologies

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  Ability to lead cross-functional teams to perform process analysis, improvement and implementation on a national scope

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  Knowledge of process automation tools, GenAI, AI/ML

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  Experience leading by influence, and success in being a driver of change in an organization

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Skills and Qualifications:

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  Exceptional analytical, creative, technical project management and interpersonal skills, along with an intense customer focus

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  Self driven with the ability to plan and organize their own work and the team's work around expected deadlines

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  Extensive knowledge of Microsoft Office and/or Google Suite; SQL, Python or any analytical tool experience a plus

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  Excellent communication (written and presentation) style; can easily create a story and value proposition, develop presentations, and present in front of internal/external clients, as well as frontline to executive levels

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  Demonstrated ability to write technical procedure documents and process flows

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  Demonstrated ability to think creatively, deal with ambiguity, and manage changing priorities

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Visa sponsorship not available for this role

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Salary Ranges

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Compensation: $96,250.00/Year - $137,500.00/Year

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Benefits

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We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

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The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

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Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

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The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

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We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law.

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At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.