Four Seasons Hotels
Door Attendant
Four Seasons Hotel and Private Residences New Orleans is seeking a Door Attendant to join our dynamic team. We are looking for someone with excitement and dedication in serving our guests. Our Door Attendant is responsible for greeting and welcoming guests, accommodating special requests whenever possible, assisting guests in all inquiries in connection with hotel services, and arranging for cars to be parked/retrieved. What you will do: Greet guests at the Hotel's front drive upon arrival and departure. Unloads guest luggage from car, tags and issues claim tickets to the guest. Escorts hotel guests to the front desk for check-in. Transfers luggage to the Bell Staff. Assist guests as necessary with travel arrangements. Retain exceptional knowledge of hotel services and amenities offered. Ensure each guest is greeted promptly, courteously, graciously with eye contact, and a smile. Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars. Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed. Loads luggage in car for departing guests. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc. What you bring: 1-2 years' experience working in Hospitality or Customer Service Louisiana Driver's License required Work authorization in the United States What we offer: Medical, dental, and vision insurance 401k participation with a company matching program Discounted Accommodations at Four Seasons properties Worldwide Holiday and Vacation pay Complimentary employee meals prepared by the Four Seasons Culinary Team Complimentary dry cleaning of employee uniforms Discounted parking Schedule and Hours: This is a full-time position. Candidates must be able to work mornings, nights, weekends, and holidays.
Four Seasons Hotel and Private Residences New Orleans is seeking a Door Attendant to join our dynamic team. We are looking for someone with excitement and dedication in serving our guests. Our Door Attendant is responsible for greeting and welcoming guests, accommodating special requests whenever possible, assisting guests in all inquiries in connection with hotel services, and arranging for cars to be parked/retrieved. What you will do: Greet guests at the Hotel's front drive upon arrival and departure. Unloads guest luggage from car, tags and issues claim tickets to the guest. Escorts hotel guests to the front desk for check-in. Transfers luggage to the Bell Staff. Assist guests as necessary with travel arrangements. Retain exceptional knowledge of hotel services and amenities offered. Ensure each guest is greeted promptly, courteously, graciously with eye contact, and a smile. Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars. Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed. Loads luggage in car for departing guests. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc. What you bring: 1-2 years' experience working in Hospitality or Customer Service Louisiana Driver's License required Work authorization in the United States What we offer: Medical, dental, and vision insurance 401k participation with a company matching program Discounted Accommodations at Four Seasons properties Worldwide Holiday and Vacation pay Complimentary employee meals prepared by the Four Seasons Culinary Team Complimentary dry cleaning of employee uniforms Discounted parking Schedule and Hours: This is a full-time position. Candidates must be able to work mornings, nights, weekends, and holidays.