Bowlero Corporation
Director Of Loss Prevention Field Audit
Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team. We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellenceperforming our best to bring world-class entertainment to our guests. We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you? We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpectedand this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk. The Director of Loss Prevention Field Audit (DLPFA) is responsible for leading the loss prevention and operational compliance audit function across a national portfolio of bowling centers, family entertainment centers, and water parks. This role is focused on ensuring operational compliance, enforcing internal controls, and identifying opportunities to reduce loss and risk exposure. The Director will lead a team of field auditors and collaborate closely with Operations, Finance, and HR to assess compliance with company policies and support a culture of accountability, safety, and integrity across all locations. Working with the Regional Director of Loss Prevention, the DLPFA will have dotted line supervisory responsibility to the Loss Prevention Managers, and Loss Prevention Business Analysts as necessary to perform the outlined job responsibilities. The DLPFA must have the ability to partner with District Managers, Regional Vice Presidents, and department heads to accomplish the Loss Prevention Department's goals. The Loss Prevention & Operational Compliance Auditor is responsible for the planning and performing of Bowling Center, FEC, and Water Parks operational compliance audits that focus on operational compliance and reducing risks and losses within an assigned geographic region. Provide a corrective action plan for audit items that need improvement. Analyze available reports (exception, financial, and Point of Sale (POS)) to identify areas of risk to be reviewed during an audit. Provide corrective direction to Location Management and staff in areas where there are weaknesses in audit results. Develop and provide investigative feedback to Loss Prevention Manager and / or Regional Director of Loss Prevention in all situations where intentional loss is discovered. Primary duties and responsibilities include, but are not limited to the following: Prepare and audit bowling centers, family entertainment centers, and water parks for compliance with Company Operating Standards. Compile audit results and present in a written report format. Review and analyze available reports, including financial reports, exception reports, and Point of Sale (POS) reports to identify locations with potential theft problems. Provide direction to location management and staff in competencies that the audit identifies as needing improvement. Review of the following: cash handling, bank deposits, league banking, POS, scoring reconciliation, center security, payroll, and safety. Inventory observations and reconciliation. Review of safety program requirements. Ability to develop an understanding of the various scoring systems, Point of Sale, CRM, and other systems pertinent to execution of the position. Assist the Director of Loss Prevention Field Audit, and Loss Prevention Managers as needed. Available for overnight and/or extended travel with little or no notice, ability to work varying shifts, weekends and holidays, as well as extended workdays to support business needs. Other duties may be assigned. Supervisory responsibilities: n/a Qualifications: Loss Prevention & Operational Compliance Auditor possess a highly developed sense of customer service and interpersonal skills including high integrity, respect for all individuals (customers, vendors, and employees), solid communication skills, and strong critical and analytical thinking skills. Loss Prevention & Operational Compliance Auditor must be a strong team player and people developer, possess a high level of profit and loss capability, have strong attention to detail and maintain confidentiality in all matters. They must be a detail oriented, forward thinking and able to work independently with unlimited initiative. Education and/or experience: 2-4 years of audit experience or bowling center, FEC, or water park operations experience with strong working knowledge of systems and processes. Relevant experience or equivalent combination of education and experience is also acceptable. The pay rate for this position is $57,000 - $70,000 annually. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team. We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellenceperforming our best to bring world-class entertainment to our guests. We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you? We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpectedand this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk. The Director of Loss Prevention Field Audit (DLPFA) is responsible for leading the loss prevention and operational compliance audit function across a national portfolio of bowling centers, family entertainment centers, and water parks. This role is focused on ensuring operational compliance, enforcing internal controls, and identifying opportunities to reduce loss and risk exposure. The Director will lead a team of field auditors and collaborate closely with Operations, Finance, and HR to assess compliance with company policies and support a culture of accountability, safety, and integrity across all locations. Working with the Regional Director of Loss Prevention, the DLPFA will have dotted line supervisory responsibility to the Loss Prevention Managers, and Loss Prevention Business Analysts as necessary to perform the outlined job responsibilities. The DLPFA must have the ability to partner with District Managers, Regional Vice Presidents, and department heads to accomplish the Loss Prevention Department's goals. The Loss Prevention & Operational Compliance Auditor is responsible for the planning and performing of Bowling Center, FEC, and Water Parks operational compliance audits that focus on operational compliance and reducing risks and losses within an assigned geographic region. Provide a corrective action plan for audit items that need improvement. Analyze available reports (exception, financial, and Point of Sale (POS)) to identify areas of risk to be reviewed during an audit. Provide corrective direction to Location Management and staff in areas where there are weaknesses in audit results. Develop and provide investigative feedback to Loss Prevention Manager and / or Regional Director of Loss Prevention in all situations where intentional loss is discovered. Primary duties and responsibilities include, but are not limited to the following: Prepare and audit bowling centers, family entertainment centers, and water parks for compliance with Company Operating Standards. Compile audit results and present in a written report format. Review and analyze available reports, including financial reports, exception reports, and Point of Sale (POS) reports to identify locations with potential theft problems. Provide direction to location management and staff in competencies that the audit identifies as needing improvement. Review of the following: cash handling, bank deposits, league banking, POS, scoring reconciliation, center security, payroll, and safety. Inventory observations and reconciliation. Review of safety program requirements. Ability to develop an understanding of the various scoring systems, Point of Sale, CRM, and other systems pertinent to execution of the position. Assist the Director of Loss Prevention Field Audit, and Loss Prevention Managers as needed. Available for overnight and/or extended travel with little or no notice, ability to work varying shifts, weekends and holidays, as well as extended workdays to support business needs. Other duties may be assigned. Supervisory responsibilities: n/a Qualifications: Loss Prevention & Operational Compliance Auditor possess a highly developed sense of customer service and interpersonal skills including high integrity, respect for all individuals (customers, vendors, and employees), solid communication skills, and strong critical and analytical thinking skills. Loss Prevention & Operational Compliance Auditor must be a strong team player and people developer, possess a high level of profit and loss capability, have strong attention to detail and maintain confidentiality in all matters. They must be a detail oriented, forward thinking and able to work independently with unlimited initiative. Education and/or experience: 2-4 years of audit experience or bowling center, FEC, or water park operations experience with strong working knowledge of systems and processes. Relevant experience or equivalent combination of education and experience is also acceptable. The pay rate for this position is $57,000 - $70,000 annually. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits