Foursquare ITP
Transportation Demand Management Program Manager
Foursquare ITP, Washington, District Of Columbia, United States, 20599
Overview
Foursquare Integrated Transportation Planning, Inc. (Foursquare ITP) is seeking a dynamic, qualified, and motivated candidate for a Transportation Demand Management (TDM) Program Manager position based in the Washington Metropolitan Area. This position provides the opportunity to contribute to impactful TDM programs and projects, other sustainable transportation planning projects, and work with some of the best and brightest in the industry.
Are you someone who is passionate about sustainable transportation, has experience in TDM, is creative, driven to excel in all that you do, and wants to make a measurable difference through TDM strategies? If so, this is the position for you. The selected candidate will have demonstrated expertise in:
Leading TDM efforts/programs/projects. TDM education and incentive-based behavior change strategies. Outreach and sales strategy using traditional and innovative TDM methods. Planning, managing, and implementing outreach to employers, property managers, and schools. Public and private sector B2B consultative sales. Communications, marketing, and program management. Managing teams of outreach coordinators and marketing specialists. TDM performance metric tracking and impact assessment. Building and maintaining trusted client partnerships.
Foursquare ITP's work is centered on our four core values, and we are looking for someone who lives these every day:
Passion for the Profession: Our success is rooted in our belief in and passion for our work, meeting all challenges with the appropriate set of skills, knowledge, and the desire to do our best.
Dedication to our Clients: We approach our clients with integrity, open communication, and collaboration to ensure that their needs are being met. Each client receives the personal attention, respect, and high-quality work for which we are known.
Investment in Each Other: We respect all team members professionally and personally. We focus on continuous professional growth and improvement and promote a healthy balance between work and outside endeavors.
Positive Outlook: Our team is driven by a can-do spirit and a strong work ethic, applying our adaptability and resourcefulness to every task. We truly enjoy our work and bring a positive attitude that is evident in everything we do.
Role As a TDM Program Manager, you will be responsible for overseeing multifaceted outreach and education programs supporting commuter behavior change. This includes leading residential, employer, tourism, and school-based outreach; managing staff; building strategic partnerships; ensuring compliance with site plan conditions/zoning orders; marketing and recognition campaigns; and metrics and reporting. The ideal candidate is a strategic thinker with deep TDM knowledge and strong project management experience.
Responsibilities will include:
Serve as the lead subject matter expert for clients' TDM efforts, including providing strategic direction across multiple outreach programs and managing all aspects of service delivery. Oversee outreach teams working with employers, residential buildings, schools, and more to implement traveler and commuter benefits, advancing toward higher levels of sustainable transportation engagement. Oversee programs and outreach teams focused on direct-to-commuter programs. Establish and maintain effective, professional working relationships with clients, Foursquare ITP staff, other staff from the larger project teams, and the public and stakeholders. Supervise and mentor teams of TDM staff, establishing goals, overseeing performance, and ensuring timely delivery of high-quality services. Maintain and build programs and services for various audiences, including employers, residential properties, and community partners. Lead or support development of educational materials, including factsheets, toolkits, blog posts, commuter guides, promotional items, website and social media content. Plan and execute marketing campaigns and provide direction and quality control in guiding the development of printed and digital marketing materials and collateral. Lead the development of a variety of program events, including, but not limited to, program participant recognition, transportation fairs, presentations, and workshops and various community outreach events. Collaborate with third-party benefit administrators, local agencies, and transit providers to ensure program success and reach. Work collaboratively with other TDM providers, Metropolitan Planning Organizations, and transit providers throughout our clients' regions. Track program impact and effectiveness. While this is a hybrid in-office/work from home position, the selected candidate must live in or relocate to the DC Metropolitan Area.
Desired Skills and Experience
Demonstrated experience in TDM, including implementation of employer/residential commuter strategies, and a strong understanding of behavior change principles.
TDM-CP preferred. Bachelor's degree in Urban Planning, Marketing, Public Administration, Communications, or a related field. Minimum of 7-10 years of relevant experience, including at least 2 years managing a TDM program or outreach team. Strong experience in project and program management, including budget oversight, schedule management, and staff supervision. Experience working with CRM platforms (e.g., SalesForce) and performance dashboards (e.g., Tableau) is a plus. Excellent communication skills and a proven ability to work with clients, stakeholders, and multidisciplinary teams. Experience working on projects and programs in other aspects of sustainable transportation, including transit and active transportation, is a plus.
Compensation An individual who meets the minimum requirements can earn an annual salary of $120,000. Salary can be as much as $160,000 based on education, years of experience, and relevance of experience.
Benefits
In addition to a competitive salary based on experience and qualifications we provide an extensive benefits package that includes: Generous health insurance coverage. Foursquare ITP pays 100% of the employee's health insurance premium for the reference plan and subsidizes coverage for dependents. Company-funded Health Savings Account. Eleven flexible paid holidays. Generous vacation leave. 401(k) with company match. Robust internal technical training program, along with peer-led trainings and knowledge sharing. Management training programs. Professional development opportunities and conference attendance. Paid membership to an industry organization. Performance-based bonus plan. Subsidized transit benefit. Generous short-term and long-term disability insurance. Medical and Dependent Care Flexible Spending Account option. Complimentary personal financial planning through our benefits administrator. Paid cell phone plan. Semi-annual retreats with team building activities. Holiday/New Year party and Summer picnic.
Foursquare ITP is a respected leader in the sustainable transportation industry. We are an inclusive and mission-driven team of planners, communicators, and changemakers. If you're ready to lead a transformative TDM program in the Washington Metropolitan Area, we want to hear from you.
We are unable to sponsor work visas at this time. Candidates must have current work authorization and be legally able to work in the U.S. without future visa sponsorship.
Foursquare ITP is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment.
Are you someone who is passionate about sustainable transportation, has experience in TDM, is creative, driven to excel in all that you do, and wants to make a measurable difference through TDM strategies? If so, this is the position for you. The selected candidate will have demonstrated expertise in:
Leading TDM efforts/programs/projects. TDM education and incentive-based behavior change strategies. Outreach and sales strategy using traditional and innovative TDM methods. Planning, managing, and implementing outreach to employers, property managers, and schools. Public and private sector B2B consultative sales. Communications, marketing, and program management. Managing teams of outreach coordinators and marketing specialists. TDM performance metric tracking and impact assessment. Building and maintaining trusted client partnerships.
Foursquare ITP's work is centered on our four core values, and we are looking for someone who lives these every day:
Passion for the Profession: Our success is rooted in our belief in and passion for our work, meeting all challenges with the appropriate set of skills, knowledge, and the desire to do our best.
Dedication to our Clients: We approach our clients with integrity, open communication, and collaboration to ensure that their needs are being met. Each client receives the personal attention, respect, and high-quality work for which we are known.
Investment in Each Other: We respect all team members professionally and personally. We focus on continuous professional growth and improvement and promote a healthy balance between work and outside endeavors.
Positive Outlook: Our team is driven by a can-do spirit and a strong work ethic, applying our adaptability and resourcefulness to every task. We truly enjoy our work and bring a positive attitude that is evident in everything we do.
Role As a TDM Program Manager, you will be responsible for overseeing multifaceted outreach and education programs supporting commuter behavior change. This includes leading residential, employer, tourism, and school-based outreach; managing staff; building strategic partnerships; ensuring compliance with site plan conditions/zoning orders; marketing and recognition campaigns; and metrics and reporting. The ideal candidate is a strategic thinker with deep TDM knowledge and strong project management experience.
Responsibilities will include:
Serve as the lead subject matter expert for clients' TDM efforts, including providing strategic direction across multiple outreach programs and managing all aspects of service delivery. Oversee outreach teams working with employers, residential buildings, schools, and more to implement traveler and commuter benefits, advancing toward higher levels of sustainable transportation engagement. Oversee programs and outreach teams focused on direct-to-commuter programs. Establish and maintain effective, professional working relationships with clients, Foursquare ITP staff, other staff from the larger project teams, and the public and stakeholders. Supervise and mentor teams of TDM staff, establishing goals, overseeing performance, and ensuring timely delivery of high-quality services. Maintain and build programs and services for various audiences, including employers, residential properties, and community partners. Lead or support development of educational materials, including factsheets, toolkits, blog posts, commuter guides, promotional items, website and social media content. Plan and execute marketing campaigns and provide direction and quality control in guiding the development of printed and digital marketing materials and collateral. Lead the development of a variety of program events, including, but not limited to, program participant recognition, transportation fairs, presentations, and workshops and various community outreach events. Collaborate with third-party benefit administrators, local agencies, and transit providers to ensure program success and reach. Work collaboratively with other TDM providers, Metropolitan Planning Organizations, and transit providers throughout our clients' regions. Track program impact and effectiveness. While this is a hybrid in-office/work from home position, the selected candidate must live in or relocate to the DC Metropolitan Area.
Desired Skills and Experience
Demonstrated experience in TDM, including implementation of employer/residential commuter strategies, and a strong understanding of behavior change principles.
TDM-CP preferred. Bachelor's degree in Urban Planning, Marketing, Public Administration, Communications, or a related field. Minimum of 7-10 years of relevant experience, including at least 2 years managing a TDM program or outreach team. Strong experience in project and program management, including budget oversight, schedule management, and staff supervision. Experience working with CRM platforms (e.g., SalesForce) and performance dashboards (e.g., Tableau) is a plus. Excellent communication skills and a proven ability to work with clients, stakeholders, and multidisciplinary teams. Experience working on projects and programs in other aspects of sustainable transportation, including transit and active transportation, is a plus.
Compensation An individual who meets the minimum requirements can earn an annual salary of $120,000. Salary can be as much as $160,000 based on education, years of experience, and relevance of experience.
Benefits
In addition to a competitive salary based on experience and qualifications we provide an extensive benefits package that includes: Generous health insurance coverage. Foursquare ITP pays 100% of the employee's health insurance premium for the reference plan and subsidizes coverage for dependents. Company-funded Health Savings Account. Eleven flexible paid holidays. Generous vacation leave. 401(k) with company match. Robust internal technical training program, along with peer-led trainings and knowledge sharing. Management training programs. Professional development opportunities and conference attendance. Paid membership to an industry organization. Performance-based bonus plan. Subsidized transit benefit. Generous short-term and long-term disability insurance. Medical and Dependent Care Flexible Spending Account option. Complimentary personal financial planning through our benefits administrator. Paid cell phone plan. Semi-annual retreats with team building activities. Holiday/New Year party and Summer picnic.
Foursquare ITP is a respected leader in the sustainable transportation industry. We are an inclusive and mission-driven team of planners, communicators, and changemakers. If you're ready to lead a transformative TDM program in the Washington Metropolitan Area, we want to hear from you.
We are unable to sponsor work visas at this time. Candidates must have current work authorization and be legally able to work in the U.S. without future visa sponsorship.
Foursquare ITP is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment.