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Compass Group

Banquet Manager

Compass Group, Chicago, Illinois, United States, 60601

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Banquet Manager Job Summary

As a Banquet Manager with Levy at the iconic United Centerhome of the Chicago Bulls and Blackhawksyou will assist in the planning and execution of all catering operations. This includes managing daily banquet activities, collaborating closely with the culinary and sales team, and ensuring an exceptional experience for every guest. Key Responsibilities Oversee all catering operations, ensuring seamless event execution and elevated guest experiences Serve as the liaison between clients, culinary, and catering, and sales team to ensure flawless event coordination Lead and coach team members to consistently deliver Levy's signature Show ready Hospitality Drive event success by holding the team accountable to service standards and operational procedures Communicate client needs clearly through detailed, timely correspondence Build strong relationships with clients, and internal stakeholders to support repeat business and high satisfaction Execute menus, promotions, and event activations in alignment with Levy and venue standards Monitor and maintain catering equipment and inventory to support operational readiness Support budget goals by managing labor, inventory, and food cost targets Uphold safety, sanitation, and responsible alcohol service policies Develop team members to support a high-performance banquet culture Use performance management tools to provide ongoing coaching and feedback Continually seek feedback from clients and guests to enhance future experiences What We're Looking For 2+ years of experience in a food and beverage leadership role, preferably in catering or banquet operations Bachelor's degree in hospitality management (preferred) Strong organizational and project management skills High level of computer literacy (event management, POS, and reporting systems) Excellent interpersonal and communication skills Proven ability to lead teams in a fast-paced, high-volume environment A passion for hospitality and creating memorable guest experiences We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Plan Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Levy maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.