CAMBA
Program Supervisor, Homelessness Prevention Initiative (HPI) (HomeBase-Bay St)
CAMBA, Staten Island, New York, United States, 10301
Program Supervisor
The Program Supervisor reports to the Program Manager and is located at 209 Bay Street Staten Island 10301. The Program Supervisor's responsibilities include: Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders regarding best program practices. Has input into and understanding of, Case Management aspects of contract requirements and communicates this understanding to staff. Ensure that all client files and electronic files are kept in compliance with funder's standards and implement CAMBA internal Quality Assurance protocol. Analyze case management program and demographic data to make programmatic improvements. Maintain all trackers, monitor scheduling/staff calendars. Review and ensure appropriate action is taken in response to program emails. Supervise, coach, motivate and counsel direct reporting staff to excel. Plan and organize program activities to maximize program contract's goals and performance targets. Improve teamwork among direct reporting staff as well as among peers. Troubleshoot and make decisions within the boundaries of authority level, in accordance with program policies, procedures, and protocols. Work with direct reporting staff to improve work performance through client feedback, training, and other appropriate mechanisms. Overcome resistance to change from clients, direct reporting staff, and supervisors/funders. Administer constructive discipline to direct reporting staff, as needed. Assist in recruiting of program eligible clients. Confer with CAMBA's Management staff as needed regarding programmatic and personnel issues. Manage own time effectively and coordinate program activities to maximize time of direct reporting staff. Monitor and review clients' progress weekly by conducting case conferences with staff. Review all documentation related to clients' progress for accuracy, completeness, and clarity. Participate in administrative and staff meetings as requested. Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders. Prepare marketing materials for the program. Reach out and market the program to the community in order to recruit clients. Prescreen clients over the telephone for eligibility and may schedule intake appointments. May have direct client service/program responsibilities in addition to the above. Minimum Education/Experience Required: Bachelor's degree (e. g., B.A., B.S.W.) and at least 1 year of supervisory experience and/or equivalent experience. Compensation: $60,000-$65,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.
The Program Supervisor reports to the Program Manager and is located at 209 Bay Street Staten Island 10301. The Program Supervisor's responsibilities include: Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders regarding best program practices. Has input into and understanding of, Case Management aspects of contract requirements and communicates this understanding to staff. Ensure that all client files and electronic files are kept in compliance with funder's standards and implement CAMBA internal Quality Assurance protocol. Analyze case management program and demographic data to make programmatic improvements. Maintain all trackers, monitor scheduling/staff calendars. Review and ensure appropriate action is taken in response to program emails. Supervise, coach, motivate and counsel direct reporting staff to excel. Plan and organize program activities to maximize program contract's goals and performance targets. Improve teamwork among direct reporting staff as well as among peers. Troubleshoot and make decisions within the boundaries of authority level, in accordance with program policies, procedures, and protocols. Work with direct reporting staff to improve work performance through client feedback, training, and other appropriate mechanisms. Overcome resistance to change from clients, direct reporting staff, and supervisors/funders. Administer constructive discipline to direct reporting staff, as needed. Assist in recruiting of program eligible clients. Confer with CAMBA's Management staff as needed regarding programmatic and personnel issues. Manage own time effectively and coordinate program activities to maximize time of direct reporting staff. Monitor and review clients' progress weekly by conducting case conferences with staff. Review all documentation related to clients' progress for accuracy, completeness, and clarity. Participate in administrative and staff meetings as requested. Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders. Prepare marketing materials for the program. Reach out and market the program to the community in order to recruit clients. Prescreen clients over the telephone for eligibility and may schedule intake appointments. May have direct client service/program responsibilities in addition to the above. Minimum Education/Experience Required: Bachelor's degree (e. g., B.A., B.S.W.) and at least 1 year of supervisory experience and/or equivalent experience. Compensation: $60,000-$65,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.