Avature
Enterprise Operations Senior CSR Manager for Impact Measurement and Engagement P
Avature, New York, New York, us, 10261
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
This position reports to theGlobal Head of Employee Impact and will be staffed in US.IBM’s Global CSR function consists of three major areas:
IT Education and Workforce Development, a highly impactful group of initiatives at the core of IBM’s commitment to skill 30 million people globally by 2030 and 2 million learners in AI by 2026. It offers platform-based hybrid programs on Cloud and Artificial Intelligence(AI) thru IBM SkillsBuild for exploratory level, entry-level and professional reskilling and upskilling to two major groups:
Traditionally underrepresented areas of our society with a focus to potentialize access to new Tech entry-level jobs throughout a network of alliances and partnerships with government and NPO sectors. Academia programs focused mainly on gen-AI professional content for developer communities inside universities, faculty members and train to train models.
Social Innovation - specific AI applied for social impact projects thru Impact Accelerator; Materiality assessments for all areas related to global ESG report. Volunteerism and Employee Giving programs supporting these initiatives, with a goal of achieving 4M Volunteer Hours by 2025. Your role and responsibilities IBM is seeking a strategic and data-driven individual to join our Corporate Social Responsibility (CSR) team as a Senior Manager, CSR Impact Measurement & Engagement
. Reporting to the Global Head of Employee Impact CSR, you will drive employee engagement and community impact through IBM’s global volunteer and giving initiatives. You’ll manage aspects of the program that connect directly to IBM's business units and the impact our employees make in communities including impact measurment and development of scalable programs that empower IBMers to make a meaningful impact on education, workforce development, skilling and economic opportunity.
Key Responsibilities:
Develop and lead global volunteer and giving engagement , ensuring alignment with IBM’s enterprise-wide CSR and social impact objectives across all geographies and business units. Partner with leaders and business units to co-create scalable, high impact initiatives that integrate community engagement into IBM’s core culture and operations. Oversee global platforms and third-party vendors , ensuring seamless program delivery, operational excellence, and alignment to key performance indicators. Lead engagement campaigns to drive volunteer and giving across the enterprise. Cultivate a global network of IBM employee volunteer leaders , empowering localized innovation while driving consistent program standards and measurable outcomes. Collaborate across regional teams, CSR leadership, and corporate functions to drive results, shared learning, and coordinated execution. Leverage data insights, employee feedback, and stakeholder input to measure success, identify trends, and inform ongoing program design and investments. Manage strategic relationships with nonprofit partners and external collaborators, ensuring shared value and long-term impact. Create and deliver executive-level reporting and communications highlighting ROI, program outcomes, and opportunities for continued growth. Drive implementation of controls and safeguards that ensure data integrity, ethical giving practices, and responsible engagement with nonprofit partners. Lead periodic program audits and readiness reviews to ensure transparency, governance, and ongoing alignment with IBM’s integrity standards. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 8
+ years of experience in corporate social responsibility, HR, employee engagement, or strategic program and partnership management. Proven track record of leveraging data analytics to drive decision-making, measure outcomes, and articulate program ROI to stakeholders. Experience collaborating with technology teams to integrate AI-driven tools or insights into CSR initiatives, enhancing efficiency, personalization, or program reach. Strong leadership and relationship management skills, with the ability to influence across complex, matrixed global organizations. Skilled in vendor oversight, strategic planning, and managing large-scale global initiatives. Preferred technical and professional experience
Experience with volunteer management platforms, social impact measurement, or product implementation. Experience handling compliance, audit and regulatory matters related to CSR. Ability to navigate ambiguity and drive progress in fast-paced, matrixed environments. Background in user-centered design or customer experience strategy is a plus. Recognized for delivering award-winning programs that achieved measurable social impact and employee engagement at scale. Familiarity with digital platforms and emerging technologies that support volunteering, giving, and social impact measurement. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. Job Title Senior CSR Manager for Impact Measurement and Engagement Date posted 01-Aug-2025 Job ID 48713 City / Township / Village Austin, WASHINGTON, Chicago, New York State / Province Illinois, Texas, New York, District of Columbia Country United States Work arrangement Hybrid Area of work Enterprise Operations Employment type Regular Contract type Regular Projected Minimum Salary per year 105,000.00 Projected Maximum Salary per year 182,000.00 Position type Professional Some travel may be required based on business demand Company (0147) International Business Machines Corporation Shift General (daytime) Is this role a commissionable/sales incentive based position?
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Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
This position reports to theGlobal Head of Employee Impact and will be staffed in US.IBM’s Global CSR function consists of three major areas:
IT Education and Workforce Development, a highly impactful group of initiatives at the core of IBM’s commitment to skill 30 million people globally by 2030 and 2 million learners in AI by 2026. It offers platform-based hybrid programs on Cloud and Artificial Intelligence(AI) thru IBM SkillsBuild for exploratory level, entry-level and professional reskilling and upskilling to two major groups:
Traditionally underrepresented areas of our society with a focus to potentialize access to new Tech entry-level jobs throughout a network of alliances and partnerships with government and NPO sectors. Academia programs focused mainly on gen-AI professional content for developer communities inside universities, faculty members and train to train models.
Social Innovation - specific AI applied for social impact projects thru Impact Accelerator; Materiality assessments for all areas related to global ESG report. Volunteerism and Employee Giving programs supporting these initiatives, with a goal of achieving 4M Volunteer Hours by 2025. Your role and responsibilities IBM is seeking a strategic and data-driven individual to join our Corporate Social Responsibility (CSR) team as a Senior Manager, CSR Impact Measurement & Engagement
. Reporting to the Global Head of Employee Impact CSR, you will drive employee engagement and community impact through IBM’s global volunteer and giving initiatives. You’ll manage aspects of the program that connect directly to IBM's business units and the impact our employees make in communities including impact measurment and development of scalable programs that empower IBMers to make a meaningful impact on education, workforce development, skilling and economic opportunity.
Key Responsibilities:
Develop and lead global volunteer and giving engagement , ensuring alignment with IBM’s enterprise-wide CSR and social impact objectives across all geographies and business units. Partner with leaders and business units to co-create scalable, high impact initiatives that integrate community engagement into IBM’s core culture and operations. Oversee global platforms and third-party vendors , ensuring seamless program delivery, operational excellence, and alignment to key performance indicators. Lead engagement campaigns to drive volunteer and giving across the enterprise. Cultivate a global network of IBM employee volunteer leaders , empowering localized innovation while driving consistent program standards and measurable outcomes. Collaborate across regional teams, CSR leadership, and corporate functions to drive results, shared learning, and coordinated execution. Leverage data insights, employee feedback, and stakeholder input to measure success, identify trends, and inform ongoing program design and investments. Manage strategic relationships with nonprofit partners and external collaborators, ensuring shared value and long-term impact. Create and deliver executive-level reporting and communications highlighting ROI, program outcomes, and opportunities for continued growth. Drive implementation of controls and safeguards that ensure data integrity, ethical giving practices, and responsible engagement with nonprofit partners. Lead periodic program audits and readiness reviews to ensure transparency, governance, and ongoing alignment with IBM’s integrity standards. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 8
+ years of experience in corporate social responsibility, HR, employee engagement, or strategic program and partnership management. Proven track record of leveraging data analytics to drive decision-making, measure outcomes, and articulate program ROI to stakeholders. Experience collaborating with technology teams to integrate AI-driven tools or insights into CSR initiatives, enhancing efficiency, personalization, or program reach. Strong leadership and relationship management skills, with the ability to influence across complex, matrixed global organizations. Skilled in vendor oversight, strategic planning, and managing large-scale global initiatives. Preferred technical and professional experience
Experience with volunteer management platforms, social impact measurement, or product implementation. Experience handling compliance, audit and regulatory matters related to CSR. Ability to navigate ambiguity and drive progress in fast-paced, matrixed environments. Background in user-centered design or customer experience strategy is a plus. Recognized for delivering award-winning programs that achieved measurable social impact and employee engagement at scale. Familiarity with digital platforms and emerging technologies that support volunteering, giving, and social impact measurement. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. Job Title Senior CSR Manager for Impact Measurement and Engagement Date posted 01-Aug-2025 Job ID 48713 City / Township / Village Austin, WASHINGTON, Chicago, New York State / Province Illinois, Texas, New York, District of Columbia Country United States Work arrangement Hybrid Area of work Enterprise Operations Employment type Regular Contract type Regular Projected Minimum Salary per year 105,000.00 Projected Maximum Salary per year 182,000.00 Position type Professional Some travel may be required based on business demand Company (0147) International Business Machines Corporation Shift General (daytime) Is this role a commissionable/sales incentive based position?
#J-18808-Ljbffr