Stashlete, Inc.
Join to apply for the
SaaS Operations Director / Manager
role at
Stashlete, Inc. Join to apply for the
SaaS Operations Director / Manager
role at
Stashlete, Inc. Job Description
Make your application after reading the following skill and qualification requirements for this position.
We are seeking a Job Description
We are seeking a
SaaS Operations Director or Manager
to lead and oversee the day-to-day operational infrastructure of a fast-growing SaaS business. This person will be responsible for ensuring the systems, processes, teams, and tools across customer success, sales, product, finance, and marketing are aligned and running smoothly.
The ideal candidate is a detail-oriented, systems-minded operator who thrives in a dynamic, high-growth environment and has experience scaling SaaS operations.
Key Responsibilities
Manage day-to-day business operations, driving execution across departments and ensuring cross-functional alignment. Own and optimize internal systems including CRM (HubSpot), support platforms, billing tools, and analytics/reporting workflows. Coordinate across teams to ensure timely delivery of customer onboarding, renewals, and internal processes. Partner with leadership on OKRs, KPIs, project timelines, and performance metrics. Implement SOPs and workflows to streamline and scale recurring processes. Support the leadership team with weekly dashboards, forecasts, and operational status updates. Drive operational excellence through documentation, automation, and data integrity. Identify inefficiencies and proactively implement improvements in systems and communication loops. Manage vendor relationships and tools related to finance, compliance, HR, and product ops.
Requirements
3–6+ years experience in SaaS operations, business operations, or startup general management. Hands-on experience with SaaS systems such as HubSpot, Notion, Slack, billing software (Stripe, etc.), support tools (e.g. Intercom, Zendesk), and project management software. Strong organizational and analytical skills — able to simplify complexity and track multiple workstreams. Excellent communicator with experience working cross-functionally in remote teams. Proven ability to create and manage process maps, playbooks, documentation, and team alignment rituals. Prior experience in a fast-paced, early-stage SaaS environment is preferred.
Nice to Have
Experience managing OKR planning cycles, GTM operations, or customer success systems Familiarity with finance tools (QuickBooks, Ramp, etc.) or light HR operations Comfortable working closely with founders and executive stakeholders
Compensation & Benefits
Competitive salary based on experience Performance-based bonus and restricted equity Flexible remote work policy Health and wellness benefits Career growth path as the team scales Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesTechnology, Information and Internet Referrals increase your chances of interviewing at Stashlete, Inc. by 2x Sign in to set job alerts for “Director of Operations” roles.Brand Leader (Director/VP of Operations) - Restaurant Atlanta, GA $125,000.00-$160,000.00 3 days ago Atlanta, GA $165,000.00-$190,000.00 5 days ago Atlanta, GA $150,000.00-$200,000.00 1 month ago Atlanta, GA $150,000.00-$200,000.00 2 weeks ago Atlanta, GA $150,000.00-$190,000.00 5 days ago Corporate Regional Food & Beverage Director Atlanta, GA $130,000.00-$140,000.00 1 week ago Atlanta, GA $115,000.00-$150,000.00 1 week ago Atlanta, GA $75,000.00-$95,000.00 5 months ago Executive Director of Facilities ManagementDirector, Workplace Experience & FacilitiesDirector of Fleet Equipment & MaintenanceDirector - Regional Airport Customer Service (Atlanta) Atlanta, GA $133,462.00-$163,873.00 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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SaaS Operations Director / Manager
role at
Stashlete, Inc. Join to apply for the
SaaS Operations Director / Manager
role at
Stashlete, Inc. Job Description
Make your application after reading the following skill and qualification requirements for this position.
We are seeking a Job Description
We are seeking a
SaaS Operations Director or Manager
to lead and oversee the day-to-day operational infrastructure of a fast-growing SaaS business. This person will be responsible for ensuring the systems, processes, teams, and tools across customer success, sales, product, finance, and marketing are aligned and running smoothly.
The ideal candidate is a detail-oriented, systems-minded operator who thrives in a dynamic, high-growth environment and has experience scaling SaaS operations.
Key Responsibilities
Manage day-to-day business operations, driving execution across departments and ensuring cross-functional alignment. Own and optimize internal systems including CRM (HubSpot), support platforms, billing tools, and analytics/reporting workflows. Coordinate across teams to ensure timely delivery of customer onboarding, renewals, and internal processes. Partner with leadership on OKRs, KPIs, project timelines, and performance metrics. Implement SOPs and workflows to streamline and scale recurring processes. Support the leadership team with weekly dashboards, forecasts, and operational status updates. Drive operational excellence through documentation, automation, and data integrity. Identify inefficiencies and proactively implement improvements in systems and communication loops. Manage vendor relationships and tools related to finance, compliance, HR, and product ops.
Requirements
3–6+ years experience in SaaS operations, business operations, or startup general management. Hands-on experience with SaaS systems such as HubSpot, Notion, Slack, billing software (Stripe, etc.), support tools (e.g. Intercom, Zendesk), and project management software. Strong organizational and analytical skills — able to simplify complexity and track multiple workstreams. Excellent communicator with experience working cross-functionally in remote teams. Proven ability to create and manage process maps, playbooks, documentation, and team alignment rituals. Prior experience in a fast-paced, early-stage SaaS environment is preferred.
Nice to Have
Experience managing OKR planning cycles, GTM operations, or customer success systems Familiarity with finance tools (QuickBooks, Ramp, etc.) or light HR operations Comfortable working closely with founders and executive stakeholders
Compensation & Benefits
Competitive salary based on experience Performance-based bonus and restricted equity Flexible remote work policy Health and wellness benefits Career growth path as the team scales Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesTechnology, Information and Internet Referrals increase your chances of interviewing at Stashlete, Inc. by 2x Sign in to set job alerts for “Director of Operations” roles.Brand Leader (Director/VP of Operations) - Restaurant Atlanta, GA $125,000.00-$160,000.00 3 days ago Atlanta, GA $165,000.00-$190,000.00 5 days ago Atlanta, GA $150,000.00-$200,000.00 1 month ago Atlanta, GA $150,000.00-$200,000.00 2 weeks ago Atlanta, GA $150,000.00-$190,000.00 5 days ago Corporate Regional Food & Beverage Director Atlanta, GA $130,000.00-$140,000.00 1 week ago Atlanta, GA $115,000.00-$150,000.00 1 week ago Atlanta, GA $75,000.00-$95,000.00 5 months ago Executive Director of Facilities ManagementDirector, Workplace Experience & FacilitiesDirector of Fleet Equipment & MaintenanceDirector - Regional Airport Customer Service (Atlanta) Atlanta, GA $133,462.00-$163,873.00 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr