Direct Line Communications
Description
Our Telecommunications Company is a full-service communications general contractor with a steadfast commitment to doing whats right for the project and our customers. We are currently looking to add to our team and are searching for a qualified Billing Coordinator for our Mishawaka, IN office.
The Billing Coordinator serves as a point of contact between the sub-contractor crew, the Direct Line Customer, and the Company. This position monitors daily completions and new ticket information.
Responsibilities and Duties:
Logging into customer portal
Creating new tickets/orders
Maintaining an open ticket/order list
Scheduling jobs
Communicating with customer, crews, and homeowners
Closing tickets/orders
Maintaining closed ticket/order list
Entering information in work in progress log
Light accounting
This is a full-time position with a benefit package that includes:
Medical
Dental
Vision
15 Paid Days Off
Paid Holidays
Matching 401K
Requirements
The ideal candidate for Billing Coordinator will have a minimum of a HS Diploma.
In addition, the ideal candidate will have:
Proficient to advanced knowledge of Microsoft Office Applications, including Excel
Excellent verbal and communication skills
Strong attention to detail and accuracy
Ability to work independently on assigned duties
Strong team and collaborative skills
Strong time management and organizational skills
Demonstrates an ability to manage a variety of priorities while meeting deadlines
Must be a team player and maintain a positive attitude
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