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Federal |Transportation - Operations Manager

ZipRecruiter, Boston, Massachusetts, us, 02298

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Our Federal | Transportation team is looking to add an experienced team member to act as our Operations Leader. The candidate should have broad expertise and be enthused about joining HED’s shared commitment to

Advancing Your World

through Critical Thinking, Integrated Practice, and Design Excellence. Competitive salary and excellent benefits, including a flexible hybrid work schedule, are available. This position is open to individuals located near any of our offices, with preference for Boston, Chicago, Dallas, Denver, San Diego, San Francisco, or Sacramento.

At HED, we look to Sector Operations Leaders to lead and direct overall project management and operations activities for the sector nationwide. The role supports the business leader and sector leaders in managing operational processes with a focus on improving overall project performance for the sector.

In coordination with the business leader, review and approve proposals regarding scope, risk, and resource management. Serve as an interface between corporate operations and finance concerning project financial reports. The Operations Leader also engages with peers firm-wide to coordinate staff assignments.

About HED We are a team full of ideas, experience, creativity, passionate opinions, insatiable curiosity, integrity, commitment, and skill. Our culture embraces change and challenges, encourages continual learning, and inspires collective growth. As an inclusive, integrated architecture and engineering practice, we value diverse perspectives, experiences, abilities, and expertise that advance our work and the world we share.

Typical Duties

Assist project managers with upfront planning to provide quality documents within established hour budgets and support them in meeting performance objectives.

Assist with recruitment and development of qualified project managers with relevant sector expertise.

Conduct performance and feedback reviews with project managers and provide input for annual reviews and promotions.

Ensure project managers follow the HED design process and complete quality review milestones.

Work with project teams to advance client objectives and support HED core principles.

Support evaluation of professional service consultants and establish resources for consulting services.

Assist in reviewing prime and consultant agreements to mitigate risk, coordinating with legal counsel as needed.

Monitor financial performance of sector projects and guide project managers to meet financial goals.

Assist with development of fees and proposals, analyzing scope, resources, and risk.

Evaluate workload, staff assignments, project planning, and quality assurance, coordinating resource sharing across sectors.

Collaborate to improve project management workflows, policies, and procedures.

Lead weekly sector staffing and operations meetings.

Oversee day-to-day operational activities, providing guidance on standards, policies, and procedures.

Use weekly meetings to address current issues and provide direction.

Represent the company in emergencies related to jobsites and clients.

Review risk management issues with HR and legal teams.

Represent the company professionally in the community.

Function as project manager or principal-in-charge for certain clients.

Perform other duties as delegated.

Qualifications

Bachelor's Degree in Architecture, Engineering, or related field; experience may substitute for degree.

Professional Licensure required.

LEED Accreditation a plus.

Minimum fifteen years' professional experience in the A/E industry.

Extensive operational management experience.

Experience in project financial and risk management.

Deep knowledge of professional services from business development to project close-out.

Understanding of design discipline coordination.

Strong business acumen, including risk management, business development, and contract negotiations.

Excellent communication and organizational skills.

Ability to work under deadlines and lead teams effectively.

Experience with federal projects and familiarity with FAR regulations.

Current or prior security clearance is a plus.

Physical Requirements

Ability to travel domestically and internationally for project sites and meetings.

Capability to access and evaluate project sites.

Proficiency with office equipment and visual acuity for responsibilities.

In compliance with employment requirements, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, protected veteran status, or criminal records.

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