Natural Grocers Good4U
Salary Range
USD $59,000.00/Hr. Overview
The Job in a Nutshell: The Assistant Store Manager is the second-in-command of the store, responsible for its successful operation and profitability. This includes training, directing, and monitoring all department staff. Applications are accepted by the date below, which may be updated if the hiring timeline is extended. 08/11/2025 Responsibilities
Main Responsibilities: Greet and service customers according to company standards of World Class customer service. Provide professional leadership as expected of all managers. Handle customer complaints appropriately and per company policy. Create an inviting and shoppable store environment. Ensure products customers want are in stock. Handle special orders per company policy. Answer phones per standards and spend at least 75% of time on the sales floor assisting customers, directing staff, and attending to all departments. Train staff to deliver exemplary customer service and ensure accountability. Ensure staff compliance with applicable food safety certifications and registrations. Meet and/or exceed expectations in sales, sales per labor hour, average ticket, customer count, COGS for produce, and EBITDA. Order products from correct vendors to maintain margins and receive correct discounts. Maintain in-stock conditions meeting standards. Monitor product mix, analyze departments to keep top sellers, and introduce new products as per policy. Manage perishables through proper rotation and stock levels. Handle markdowns per standards. Assist in hiring, training, and managing store personnel. Train staff, assign tasks, and ensure task completion. Maintain accurate and timely scheduling and task assignment. Partner with department managers for staffing and cross-training. Ensure staff knowledge to meet customer needs and train accordingly. Assist in staff performance evaluations and wage increases. Participate in hiring and disciplinary processes with HR support. Maintain clear communication, conduct staff meetings, and post company info. Ensure safety guidelines are followed at all times. Make timely Ulti-time edits. Train, coach, and develop store personnel, encouraging nutritional and product knowledge. Respond to customer questions per standards and policies. Complete daily operational responsibilities and store paperwork timely. Respond to departmental calls and assist with coverage as needed. Manage business disruptions such as loiterers, solicitations, weather emergencies, and bathroom misuse. Work a schedule based on store needs, including evenings and weekends, for 45 hours per week. Support decisions made by the home office, follow communications, and adapt to changing demands. Lead by example, setting standards of excellence and professionalism. All employees are expected to be "hands-on" and do whatever it takes to succeed and support company growth. Qualifications
Recipe for Success: High school diploma or GED; 1-2 years management experience in grocery/retail, natural foods a plus. Ability to manage changing priorities. Ability to pass food safety training and obtain certifications as required by law. Must obtain forklift certification. Maintain food safety certifications through ongoing education and registration. Sense of urgency, highly organized, excellent customer service skills. Ability to follow directions and complete tasks. Cashier trained. Proficient in MS Word, Excel, and Outlook. This description is not a contract and responsibilities may change. Employees must accomplish all assigned tasks. Benefits Overview
All Crew Members: Birthday Bonus Pay Vitamin Bucks (up to $2,080 annually) Holiday Pay for 5 holidays Paid Time Off (sick and vacation) Paid Nutrition Education Good4u Crew Member Discount Power Program (rewards) Regular Pay Increases Career Development Opportunities Health and Wellness Program Employee Assistance Program Employee Referral Program Full-Time Crew Members (30+ hours/week): Medical, Dental, Vision Insurance Paid Parental Leave Paid Medical Leave Company Paid Short-Term Disability and Life Insurance Voluntary Benefits (Hospital Indemnity, Accident, Long-Term Disability, Term Life) Retirement Plan (401k) with Company Match Flexible Spending Accounts (FSA and HSA with match) Diversity Statement We believe in empowering all people to experience health and wellbeing through diversity and inclusion. Our diverse crew reflects our commitment to equitable access to health and wellness for all. Physical and Environmental Demands Physical requirements include lifting, pushing, pulling, walking, standing, and reaching, with specified weights and frequencies. Environmental demands include working with tools, dust, fumes, noise, and varying weather conditions.
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USD $59,000.00/Hr. Overview
The Job in a Nutshell: The Assistant Store Manager is the second-in-command of the store, responsible for its successful operation and profitability. This includes training, directing, and monitoring all department staff. Applications are accepted by the date below, which may be updated if the hiring timeline is extended. 08/11/2025 Responsibilities
Main Responsibilities: Greet and service customers according to company standards of World Class customer service. Provide professional leadership as expected of all managers. Handle customer complaints appropriately and per company policy. Create an inviting and shoppable store environment. Ensure products customers want are in stock. Handle special orders per company policy. Answer phones per standards and spend at least 75% of time on the sales floor assisting customers, directing staff, and attending to all departments. Train staff to deliver exemplary customer service and ensure accountability. Ensure staff compliance with applicable food safety certifications and registrations. Meet and/or exceed expectations in sales, sales per labor hour, average ticket, customer count, COGS for produce, and EBITDA. Order products from correct vendors to maintain margins and receive correct discounts. Maintain in-stock conditions meeting standards. Monitor product mix, analyze departments to keep top sellers, and introduce new products as per policy. Manage perishables through proper rotation and stock levels. Handle markdowns per standards. Assist in hiring, training, and managing store personnel. Train staff, assign tasks, and ensure task completion. Maintain accurate and timely scheduling and task assignment. Partner with department managers for staffing and cross-training. Ensure staff knowledge to meet customer needs and train accordingly. Assist in staff performance evaluations and wage increases. Participate in hiring and disciplinary processes with HR support. Maintain clear communication, conduct staff meetings, and post company info. Ensure safety guidelines are followed at all times. Make timely Ulti-time edits. Train, coach, and develop store personnel, encouraging nutritional and product knowledge. Respond to customer questions per standards and policies. Complete daily operational responsibilities and store paperwork timely. Respond to departmental calls and assist with coverage as needed. Manage business disruptions such as loiterers, solicitations, weather emergencies, and bathroom misuse. Work a schedule based on store needs, including evenings and weekends, for 45 hours per week. Support decisions made by the home office, follow communications, and adapt to changing demands. Lead by example, setting standards of excellence and professionalism. All employees are expected to be "hands-on" and do whatever it takes to succeed and support company growth. Qualifications
Recipe for Success: High school diploma or GED; 1-2 years management experience in grocery/retail, natural foods a plus. Ability to manage changing priorities. Ability to pass food safety training and obtain certifications as required by law. Must obtain forklift certification. Maintain food safety certifications through ongoing education and registration. Sense of urgency, highly organized, excellent customer service skills. Ability to follow directions and complete tasks. Cashier trained. Proficient in MS Word, Excel, and Outlook. This description is not a contract and responsibilities may change. Employees must accomplish all assigned tasks. Benefits Overview
All Crew Members: Birthday Bonus Pay Vitamin Bucks (up to $2,080 annually) Holiday Pay for 5 holidays Paid Time Off (sick and vacation) Paid Nutrition Education Good4u Crew Member Discount Power Program (rewards) Regular Pay Increases Career Development Opportunities Health and Wellness Program Employee Assistance Program Employee Referral Program Full-Time Crew Members (30+ hours/week): Medical, Dental, Vision Insurance Paid Parental Leave Paid Medical Leave Company Paid Short-Term Disability and Life Insurance Voluntary Benefits (Hospital Indemnity, Accident, Long-Term Disability, Term Life) Retirement Plan (401k) with Company Match Flexible Spending Accounts (FSA and HSA with match) Diversity Statement We believe in empowering all people to experience health and wellbeing through diversity and inclusion. Our diverse crew reflects our commitment to equitable access to health and wellness for all. Physical and Environmental Demands Physical requirements include lifting, pushing, pulling, walking, standing, and reaching, with specified weights and frequencies. Environmental demands include working with tools, dust, fumes, noise, and varying weather conditions.
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