Hsfcu Online
HSFCU Headquarters, Honolulu, Hawaii, United States of America
Job Description
Posted Monday, August 4, 2025 at 4:00 PM Hawaii State FCU is looking for hardworking individuals who want a great work-life balance, and a great work environment. -Voted Hawaii's Best Places to Work 2024 -Voted Hawaii's Best - Best Financial Credit Union 2024 (Star Advertiser) Are you ready to join a dynamic team that values collaboration, growth, and making a positive impact in our community? Look no further than Hawaii State Federal Credit Union (HSFCU)! We’re more than just a financial institution; we’re a family that believes in being “Always Right By You.” Overview: Hawaii State Federal Credit Union is committed to enriching lives by building strong relationships within the community. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together. Hawaii State Federal Credit Union (HSFCU) offers a dynamic and supportive work environment where employees can thrive both personally and professionally. Position Summary Coordinates and oversees the processing and servicing of branch support functions assigned to the Branch Support Associates. Responsible for ensuring all functions are accurately and timely performed in accordance with established policies and procedures as well as adherence to governmental regulations. Ensures adequate coverage and general training of Branch Support Associates. Recommend changes or alternate ways in processing methods to allow improved operating efficiency and member service. Researches and resolves moderately complex operational, branch and member issues and ensures that errors and discrepancies are resolved and appropriate follow-up in completed. Ensures that internal and external members are promptly and professionally serviced. Qualifications/Experience At least three years of related experience in Branch Support. Thorough knowledge of banking or credit union operations, policies and procedures. Working knowledge of MS Windows (i.e. MS, Word and Excel) to effectively utilize multiple software systems. Excellent communication and interpersonal skills. Must have attention to detail. Well organized and able to work independently. Ability to meet deadlines. Supervisory and training abilities. Salary Range: Competitive Compensation:
HSFCU offers competitive pay, merit increases, and incentives. Health Coverage:
Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees. Paid Time Off:
Enjoy 13 paid annual holidays and up to 29 PTO days. Retirement Savings:
Contribute to a 401(k) plan with up to 10% employer contributions. Transportation Subsidy:
On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement. Health & Wellness:
Access to wellness fairs, flu shot clinics, and on-site fitness centers. Additional Benefits:
Flexible spending plans, credit union discounts, life, accident, and disability insurance. Growth Opportunities:
HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities. Work Environment:
HSFCU’s modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere. Employee Testimonials:
Employees appreciate the supportive environment where everyone’s voice is heard and valued. The credit union has been recognized as one of Hawaii’s best places to work for over 12 years. HSFCU Headquarters, Honolulu, Hawaii, United States of America #J-18808-Ljbffr
Posted Monday, August 4, 2025 at 4:00 PM Hawaii State FCU is looking for hardworking individuals who want a great work-life balance, and a great work environment. -Voted Hawaii's Best Places to Work 2024 -Voted Hawaii's Best - Best Financial Credit Union 2024 (Star Advertiser) Are you ready to join a dynamic team that values collaboration, growth, and making a positive impact in our community? Look no further than Hawaii State Federal Credit Union (HSFCU)! We’re more than just a financial institution; we’re a family that believes in being “Always Right By You.” Overview: Hawaii State Federal Credit Union is committed to enriching lives by building strong relationships within the community. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together. Hawaii State Federal Credit Union (HSFCU) offers a dynamic and supportive work environment where employees can thrive both personally and professionally. Position Summary Coordinates and oversees the processing and servicing of branch support functions assigned to the Branch Support Associates. Responsible for ensuring all functions are accurately and timely performed in accordance with established policies and procedures as well as adherence to governmental regulations. Ensures adequate coverage and general training of Branch Support Associates. Recommend changes or alternate ways in processing methods to allow improved operating efficiency and member service. Researches and resolves moderately complex operational, branch and member issues and ensures that errors and discrepancies are resolved and appropriate follow-up in completed. Ensures that internal and external members are promptly and professionally serviced. Qualifications/Experience At least three years of related experience in Branch Support. Thorough knowledge of banking or credit union operations, policies and procedures. Working knowledge of MS Windows (i.e. MS, Word and Excel) to effectively utilize multiple software systems. Excellent communication and interpersonal skills. Must have attention to detail. Well organized and able to work independently. Ability to meet deadlines. Supervisory and training abilities. Salary Range: Competitive Compensation:
HSFCU offers competitive pay, merit increases, and incentives. Health Coverage:
Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees. Paid Time Off:
Enjoy 13 paid annual holidays and up to 29 PTO days. Retirement Savings:
Contribute to a 401(k) plan with up to 10% employer contributions. Transportation Subsidy:
On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement. Health & Wellness:
Access to wellness fairs, flu shot clinics, and on-site fitness centers. Additional Benefits:
Flexible spending plans, credit union discounts, life, accident, and disability insurance. Growth Opportunities:
HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities. Work Environment:
HSFCU’s modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere. Employee Testimonials:
Employees appreciate the supportive environment where everyone’s voice is heard and valued. The credit union has been recognized as one of Hawaii’s best places to work for over 12 years. HSFCU Headquarters, Honolulu, Hawaii, United States of America #J-18808-Ljbffr