Digital Management
About DMI
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com About the Opportunity
DMI, LLCis seeking a
Cloud Developer - AWS
to join us. Duties and Responsibilities: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications Support and enhance existing processes based on new requirements or upgrades Facilitate requirements gathering, review and document requirements Design and develop solutions within the ServiceNow environment Qualifications
Education and Years of Experience: Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field 7 years of experience working with large enterprise framework 7 years of hands-on experience working with AWS Cloud platform 3 years of hands-on experience working with Amazon Connect 3 years of experience using Node.js, Python or Java for development 3 years of experience in designing call routing & messaging Excellent interpersonal and communication skills Factors to Help You Shine (Required Skills): These skills will help you succeed in this position: Solid AWS Cloud and AWS Connect Developer experience Extensive experience and knowledge with IVR, Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat Experience with process flow documentation creation. Strong verbal and written communication skills. Additional Requirements : Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required:
Must be a
U.S. Citizen Physical Requirements:
No Physical requirement needed for this position . Location:
Onsite: Woodlawn, Maryland Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do Whats Right
We lead with honesty and integrity. Own the Outcome
We take responsibility and deliver. Deliver for Our Customers
We are relentless about delivering value. Think Bold, Act Smart
We innovate with purpose. Win Together
We collaborate and celebrate our success. These values arent just idealsthey show up in how we support every part of your well-being: Convenience/Concierge
Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development
Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial
Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition
Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness
Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMIvalues employeesfor their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions. #J-18808-Ljbffr
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com About the Opportunity
DMI, LLCis seeking a
Cloud Developer - AWS
to join us. Duties and Responsibilities: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications Support and enhance existing processes based on new requirements or upgrades Facilitate requirements gathering, review and document requirements Design and develop solutions within the ServiceNow environment Qualifications
Education and Years of Experience: Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field 7 years of experience working with large enterprise framework 7 years of hands-on experience working with AWS Cloud platform 3 years of hands-on experience working with Amazon Connect 3 years of experience using Node.js, Python or Java for development 3 years of experience in designing call routing & messaging Excellent interpersonal and communication skills Factors to Help You Shine (Required Skills): These skills will help you succeed in this position: Solid AWS Cloud and AWS Connect Developer experience Extensive experience and knowledge with IVR, Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat Experience with process flow documentation creation. Strong verbal and written communication skills. Additional Requirements : Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required:
Must be a
U.S. Citizen Physical Requirements:
No Physical requirement needed for this position . Location:
Onsite: Woodlawn, Maryland Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do Whats Right
We lead with honesty and integrity. Own the Outcome
We take responsibility and deliver. Deliver for Our Customers
We are relentless about delivering value. Think Bold, Act Smart
We innovate with purpose. Win Together
We collaborate and celebrate our success. These values arent just idealsthey show up in how we support every part of your well-being: Convenience/Concierge
Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development
Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial
Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition
Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness
Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMIvalues employeesfor their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions. #J-18808-Ljbffr