Urban Outfitters , Inc.
Urban Outfitters Assistant Manager
Urban Outfitters , Inc., Santa Clara, California, us, 95053
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Urban Outfitters Assistant Manager
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Urban Outfitters 2 days ago Be among the first 25 applicants Join to apply for the
Urban Outfitters Assistant Manager
role at
Urban Outfitters This position is located at 2855 Stevens Creek Blvd, Santa Clara, California, 95050 United States
Role Summary
An Assistant Manager supports the service experience, visual processes, and business operations to achieve an engaging and inspiring store environment. The Assistant Manager thinks and acts like an owner; working collaboratively with key partners while fostering an environment of continual growth and development.
Role Responsibilities
Brand Experience
Drives a service culture through experiences that are engaging, efficient and personalized; interprets Voice of customer feedback and team insights to positively improve interactions Acts as a brand representative reflective of the company values and partners with the Visual Merchandising Manager on the creation of an engaging visual experience that appeals to the UO customer Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
Leadership + Team Management
Actively participates as the floor service leader by driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives Facilitates a thorough and thoughtful onboarding for new hires and fosters an environment of continual development; provides timely and specific employee feedback to create a culture of action and accountability Supports the Store Manager in recruiting, hiring, and retaining a diverse and engaged team, while taking responsibility for own development and professional growth
Visual + Business Operations
Supports the store management team by participating in daily opening/closing office procedures and other operational tasks Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters visual and display standards; ensures omni channel orders are processed timely and accurately Adheres to stores safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication + Relationships
Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives Stays current and follows through to ensure important company information reaches all levels of the team; facilitates the sharing of product knowledge, current trends, department priorities, and brand messaging throughout the day with the team Provides insights related to the customer experience and communicates feedback to Visual Merchandising Manager and Store Manager Embraces a culture of development by protecting time to discuss personal growth with direct reports; proactive in setting goals and delivering feedback and invests time into ensuring the success of all members of the team
Role Qualifications
Passion for UObrand 2+ years store leadership experience Strong merchant skills and a history of delivering financial results Proven record of developing great talent Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays Eagerness to learn and grow within the organization
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
#URBANNA
Pay Range
Starting from USD $27.00/Hr.
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
Seniority level
Seniority level
Not Applicable Employment type
Employment type
Full-time Job function
Job function
General Business, Management, and Customer Service Industries
Retail, Retail Apparel and Fashion, and Consumer Services Referrals increase your chances of interviewing at Urban Outfitters by 2x Sign in to set job alerts for Assistant Manager roles.
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Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Urban Outfitters Assistant Manager
role at
Urban Outfitters 2 days ago Be among the first 25 applicants Join to apply for the
Urban Outfitters Assistant Manager
role at
Urban Outfitters This position is located at 2855 Stevens Creek Blvd, Santa Clara, California, 95050 United States
Role Summary
An Assistant Manager supports the service experience, visual processes, and business operations to achieve an engaging and inspiring store environment. The Assistant Manager thinks and acts like an owner; working collaboratively with key partners while fostering an environment of continual growth and development.
Role Responsibilities
Brand Experience
Drives a service culture through experiences that are engaging, efficient and personalized; interprets Voice of customer feedback and team insights to positively improve interactions Acts as a brand representative reflective of the company values and partners with the Visual Merchandising Manager on the creation of an engaging visual experience that appeals to the UO customer Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
Leadership + Team Management
Actively participates as the floor service leader by driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives Facilitates a thorough and thoughtful onboarding for new hires and fosters an environment of continual development; provides timely and specific employee feedback to create a culture of action and accountability Supports the Store Manager in recruiting, hiring, and retaining a diverse and engaged team, while taking responsibility for own development and professional growth
Visual + Business Operations
Supports the store management team by participating in daily opening/closing office procedures and other operational tasks Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters visual and display standards; ensures omni channel orders are processed timely and accurately Adheres to stores safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication + Relationships
Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives Stays current and follows through to ensure important company information reaches all levels of the team; facilitates the sharing of product knowledge, current trends, department priorities, and brand messaging throughout the day with the team Provides insights related to the customer experience and communicates feedback to Visual Merchandising Manager and Store Manager Embraces a culture of development by protecting time to discuss personal growth with direct reports; proactive in setting goals and delivering feedback and invests time into ensuring the success of all members of the team
Role Qualifications
Passion for UObrand 2+ years store leadership experience Strong merchant skills and a history of delivering financial results Proven record of developing great talent Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays Eagerness to learn and grow within the organization
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
#URBANNA
Pay Range
Starting from USD $27.00/Hr.
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
Seniority level
Seniority level
Not Applicable Employment type
Employment type
Full-time Job function
Job function
General Business, Management, and Customer Service Industries
Retail, Retail Apparel and Fashion, and Consumer Services Referrals increase your chances of interviewing at Urban Outfitters by 2x Sign in to set job alerts for Assistant Manager roles.
San Jose, CA $85,000.00-$95,000.00 1 week ago Milpitas, CA $70,200.00-$82,000.00 3 weeks ago Future Opening: Customer Service Representative - State Farm Agent Team Member
San Francisco Bay Area $25.00-$27.50 1 month ago San Jose, CA $70,200.00-$81,700.00 4 days ago Creator & User Excellence Specialist - Customer Support - San Jose
San Jose, CA $110,223.00-$198,445.00 3 weeks ago San Jose, CA $85,000.00-$100,000.00 2 days ago Mountain View, CA $45.00-$50.00 1 month ago Milpitas, CA $70,000.00-$85,000.00 1 month ago Palo Alto, CA $70,200.00-$81,700.00 2 weeks ago San Jose, CA $62,000.00-$77,000.00 2 weeks ago Customer Relations Representative - State Farm Agent Team Member
San Jose, CA $55,000.00-$75,000.00 3 weeks ago Santa Clara, CA $80,000.00-$85,000.00 4 days ago Palo Alto, CA $80,000.00-$125,000.00 2 weeks ago Customer Service Representative - State Farm Agent Team Member
San Jose, CA $55,000.00-$75,000.00 3 weeks ago Palo Alto, CA $95,000.00-$105,000.00 2 weeks ago Customer Support Representative - U.S. based
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr