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Fluidstack

L1 Data Center Technician

Fluidstack, New York, New York, us, 10261

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About Fluidstack

Fluidstack is the AI Cloud Platform. We build GPU supercomputers for top AI labs, governments, and enterprises. Our customers include Mistral, Poolside, Black Forest Labs, Meta, and more.

Our team is highly motivated, and focused on providing a world class supercomputing experience. We put our customers first in everything we do, working hard to not just win the sale, but to win repeated business and customer referrals.

We hold ourselves and each other to high standards. We expect you to care deeply about the work you do, the products you build, and the experience our customers have in every interaction with us.

You must work hard, take ownership from inception to delivery, and approach every problem with an open mind and a positive attitude. We value effectiveness, competence, and a growth mindset.

About the Role

We're seeking an entry-level (L1) Data Center Technician to join our Data Center Operations team. This is an excellent opportunity for recent graduates or individuals looking to start their career in data center operations. You'll be responsible for maintaining the physical infrastructure of our GPU supercomputers, ensuring maximum uptime for our AI customers. This role requires quick response times to on-call requests and offers rapid growth opportunities for motivated individuals who demonstrate strong performance and initiative.

Focus Perform cable management tasks including reseating and swapping network, power, and data cables Execute server tray swaps and hardware replacements following established procedures Respond promptly to on-call requests, maintaining aggressive SLA requirements Document all maintenance activities and hardware changes in tracking systems Conduct visual inspections to identify potential hardware issues before they impact service About You

High school diploma or equivalent required technical certifications or relevant coursework is a plus Strong attention to detail and ability to follow technical procedures precisely Excellent time management skills with ability to respond quickly to urgent requests Physical ability to lift up to 50 pounds and work in datacenter environments Nice to haves

Previous experience in IT support, computer repair, or electronics Familiarity with datacenter equipment and infrastructure Experience with ticketing systems and documentation tools Basic networking knowledge (understanding of cables types, connections) Experience working in fast-paced technical environments Benefits

Competitive total compensation package (cash + equity). Retirement or pension plan, in line with local norms. Health, dental, and vision insurance. Generous PTO policy, in line with local norms.

Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.