Walmart
Director, Technology Operations - Distinguished- S...
Walmart, Bentonville, Arkansas, United States, 72712
Director, Ship With Walmart
Walmart is seeking a Director, Ship with Walmart to join our growing and fast-paced eCommerce Marketplace team focusing on the Seller-Fulfillment Services (SFS) business. If you are passionate about an entrepreneurial role which has high relevance, visibility and impact as well as regular interactions with Walmart executives, then this might be the right opportunity for you! In this role, you will be responsible for growing existing programs and launching new ground-breaking capabilities for Ship with Walmart to provide a cohesive world-class delivery experience for our Marketplace sellers and buyers. The Walmart US eCommerce Marketplace team builds products that connect sellers across the world to buyers shopping our marketplaces, enabling access to our customers to over 350M+ items, and growing selection. Excellence in the end-to-end shipping and delivery experience is the cornerstone of our promise to our sellers and buyers. In this role, you will collaborate across External service providers (carriers, freight forwarders, fulfillment service providers), Strategy, Product, Engineering, Operations, Finance, Procurement, Seller Support, and other internal partners to build delivery experience solutions that provide our sellers with the tools and processes to propel their businesses to the next level, and for our buyers, a best-in-class shipping experience. You'll sweep us off our feet if... You never stop innovating and enjoy solving problems. You use data to drive decisions and outcomes. You obsess over your customers and develop solutions that delight them. You are both a strategist and an operator skilled at developing a vision with achievable milestones and rolling up your sleeves to execute the work on your roadmap. You work with internal and external partners across both domestic and cross border eCommerce supply chains and understand key metrics and actions that drive performance. You have excellent business writing and communication skills to engage with stakeholders and leadership at all levels, both internal and external. You engage at a detailed level across key stakeholders including product, strategy, and engineering. You are comfortable with multiple priorities and able to work in an ambiguous environment. You are organized, disciplined, and can manage multiple projects simultaneously. You're experienced with executing cross-functional projects without direct authority over the teams involved. You'll make an impact by... Operating with Excellence
Develop strategies, manage and drive the 3P and Walmart networks to create the best delivery experience. Delivering Results
Prioritize and balance multiple high-level projects and delivery experience improvements. Thinking Big
You understand market trends, the competitive logistics service provider space, eCommerce marketplaces, and how this relates to what sellers want and how they behave. You anticipate your customers' expectations and exceed them. Creating business strategies
Develop roadmap for key business initiatives and advocate for solutions allowing sellers to optimize delivery and post purchase experience. Builder Mindset
Drive end-to-end ownership for system solutions for new features working with relevant cross-functional groups including product and engineering teams. Ensure critical business issues and product strategies are addressed in product decisions; drive process changes based on feedback; drive resource allocation decisions. Working cross-functionally and across multiple locations
Communication, collaboration, and organization are key to your success. You will provide program leadership for cross-function teams to deliver on your strategy across business, product, tech, support, and operational organizations. Moving fast
Work in an agile and iterative team environment. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. Minimum Qualifications... Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 6 years' experience in project management, program management, program operations, or related area. Option 2: 8 years' experience in project management, program management, program operations, or related area. 3 years' supervisory experience. Preferred Qualifications... Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area. We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture. Primary Location... 702 Sw 8Th St, Bentonville, AR 72716, United States of America About Walmart At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainabilityand everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industriesall while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for? Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.
Walmart is seeking a Director, Ship with Walmart to join our growing and fast-paced eCommerce Marketplace team focusing on the Seller-Fulfillment Services (SFS) business. If you are passionate about an entrepreneurial role which has high relevance, visibility and impact as well as regular interactions with Walmart executives, then this might be the right opportunity for you! In this role, you will be responsible for growing existing programs and launching new ground-breaking capabilities for Ship with Walmart to provide a cohesive world-class delivery experience for our Marketplace sellers and buyers. The Walmart US eCommerce Marketplace team builds products that connect sellers across the world to buyers shopping our marketplaces, enabling access to our customers to over 350M+ items, and growing selection. Excellence in the end-to-end shipping and delivery experience is the cornerstone of our promise to our sellers and buyers. In this role, you will collaborate across External service providers (carriers, freight forwarders, fulfillment service providers), Strategy, Product, Engineering, Operations, Finance, Procurement, Seller Support, and other internal partners to build delivery experience solutions that provide our sellers with the tools and processes to propel their businesses to the next level, and for our buyers, a best-in-class shipping experience. You'll sweep us off our feet if... You never stop innovating and enjoy solving problems. You use data to drive decisions and outcomes. You obsess over your customers and develop solutions that delight them. You are both a strategist and an operator skilled at developing a vision with achievable milestones and rolling up your sleeves to execute the work on your roadmap. You work with internal and external partners across both domestic and cross border eCommerce supply chains and understand key metrics and actions that drive performance. You have excellent business writing and communication skills to engage with stakeholders and leadership at all levels, both internal and external. You engage at a detailed level across key stakeholders including product, strategy, and engineering. You are comfortable with multiple priorities and able to work in an ambiguous environment. You are organized, disciplined, and can manage multiple projects simultaneously. You're experienced with executing cross-functional projects without direct authority over the teams involved. You'll make an impact by... Operating with Excellence
Develop strategies, manage and drive the 3P and Walmart networks to create the best delivery experience. Delivering Results
Prioritize and balance multiple high-level projects and delivery experience improvements. Thinking Big
You understand market trends, the competitive logistics service provider space, eCommerce marketplaces, and how this relates to what sellers want and how they behave. You anticipate your customers' expectations and exceed them. Creating business strategies
Develop roadmap for key business initiatives and advocate for solutions allowing sellers to optimize delivery and post purchase experience. Builder Mindset
Drive end-to-end ownership for system solutions for new features working with relevant cross-functional groups including product and engineering teams. Ensure critical business issues and product strategies are addressed in product decisions; drive process changes based on feedback; drive resource allocation decisions. Working cross-functionally and across multiple locations
Communication, collaboration, and organization are key to your success. You will provide program leadership for cross-function teams to deliver on your strategy across business, product, tech, support, and operational organizations. Moving fast
Work in an agile and iterative team environment. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. Minimum Qualifications... Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 6 years' experience in project management, program management, program operations, or related area. Option 2: 8 years' experience in project management, program management, program operations, or related area. 3 years' supervisory experience. Preferred Qualifications... Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area. We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture. Primary Location... 702 Sw 8Th St, Bentonville, AR 72716, United States of America About Walmart At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainabilityand everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industriesall while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for? Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.