Riaz Capital
Vice President of Property Operations
Riaz Capital, Oakland, California, United States, 94601
This range is provided by Riaz Capital. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Make sure to apply with all the requested information, as laid out in the job overview below. Base pay range $225,000.00/yr - $250,000.00/yr Overview ArtHaus is on a mission to redefine urban living by delivering purpose-built housing experiences for the modern renter. As the Vice President of Property Operations, you will lead the day-to-day execution of a technology-first, AI-enabled, and highly centralized property management platform, overseeing a growing portfolio of multifamily assets across the Bay Area. The expanded ArtHaus operating company is a wholly owned subsidiary of Riaz Capital , purpose-built to manage and scale our vertically integrated residential platform. This role offers a rare opportunity to help shape the future of operations at a company on the verge of doubling its footprint, bringing structure, innovation, and excellence to a portfolio with significant near-term growth ahead. It’s an exciting moment to lead, build, and leave your mark. This is a mission-critical role responsible for building and managing the company’s four core operational pillars: Leasing & Marketing Facilities & Maintenance Resident Experience People Operations The VP will be
directly accountable for meeting and exceeding portfolio-level financial and operational KPIs , including NOI performance, occupancy, rent collection, and customer satisfaction. Success in this role requires a disciplined, metrics-driven operator with a proven ability to drive execution at scale, manage specialized teams, and consistently deliver outcomes in line with ArtHaus’ brand and financial goals. Key Responsibilities: Portfolio Leadership: Leasing, Maintenance, and Resident Experience Provide executive leadership over Leasing & Marketing, ensuring consistent brand representation, optimized lead-to-lease conversion, and centralized oversight of top-of-funnel activity Oversee Facilities & Maintenance, including vendor performance, preventive maintenance, emergency response, and overall asset condition Lead the Resident Experience function, with clear service standards, retention strategies, and performance metrics for satisfaction and resolution timelines Set and uphold expectations for service quality, communication, and accountability across all resident and prospect touchpoints Operational Excellence Build and lead a centralized, process-driven operating model that supports consistency, scalability, and efficiency across the portfolio Drive performance in unit turnover timelines, work order execution, curb appeal, signage, and legal compliance Implement and optimize use of AI-enabled systems (e.g., Yardi, EliseAI, and custom-built tools) to streamline workflows and increase operational visibility Maintain high accountability across departments, enforcing standards through documentation, team training, and regular performance reviews Oversee all people operations, including HR, talent acquisition, onboarding, performance management, and compliance Lead, develop, and hold accountable Regional Managers and functional heads across Leasing, Maintenance, and Resident Services Build and scale centralized and offshore teams with clearly defined roles, KPIs, and training standards Champion a high-performance, values-driven culture aligned with ArtHaus’ operational and brand standards Lead all property operations with a focus on
delivering strong NOI performance and achieving financial targets Own responsibility for rent collection, delinquency resolution, expense control, and operational efficiency Partner with Finance and Asset Management to align property-level strategy with broader ownership goals Continuously review property-level P&Ls, implement corrective actions where needed, and ensure financial transparency Systems, Standards & Reporting Standardize operating procedures, service protocols, and compliance workflows across all functions Create performance dashboards in partnership with the VP of Systems for tracking leasing, maintenance, and resident service KPIs Establish and manage operational controls to ensure team accountability, training compliance, and process adherence Qualifications Proven track record of delivering NOI growth and operational performance across a high-density multifamily portfolio 10+ years of senior-level leadership experience in property operations, including oversight of Leasing, Maintenance, and Resident Services Expertise with centralized operating models and enterprise platforms (Yardi required; EliseAI or other AI/CRM platforms preferred) Strong executive presence with the ability to communicate across teams, investors, and ownership groups Demonstrated ability to build and scale high-performing, hybrid teams (onsite, centralized, and offshore) Experience leading operational transformation, including SOP development, automation, and platform implementation Bachelor’s degree required; Master’s degree (MBA, MS in Real Estate, Finance, or Operations) strongly preferred Relevant certifications such as CPM (Certified Property Manager), RPA (Real Property Administrator), or CAM (Certified Apartment Manager) Spanish fluency and experience managing multilingual or multicultural teams a plus Preferred Experience Experience launching or scaling a centralized property management platform or OpCo Prior leadership of creative and performance-oriented leasing/marketing teams Exposure to private equity-backed, institutional, or vertically integrated owner-operators Spanish fluency and experience managing multilingual or multicultural teams a plus Seniority level
Seniority levelExecutive Employment type
Employment typeFull-time Job function
Job functionManagement and Strategy/Planning Referrals increase your chances of interviewing at Riaz Capital by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Vice President Operations” roles.VP, CBO Initiatives and Business OperationsVice President, Sales and Partnerships Strategy & Operations Hayward, CA $110,000.00-$188,500.00 2 weeks ago Chief of Staff to the President for Community Engagement Fremont, CA $190,000.00-$210,000.00 4 weeks ago Dublin, CA $140,000.00-$150,000.00 1 week ago Vice President of Business Development (100% Sales Hunter) Newark, CA $95,000.00-$105,000.00 1 month ago VP of Sales & BD, Grid & Energy Services San Francisco, CA $270,000.00-$370,000.00 2 weeks ago VP, Business Development and Underwriting- Workers Compensation San Francisco, CA $210,000.00-$305,000.00 4 days ago Associate Vice President, Business Development San Francisco, CA $200,000.00-$250,000.00 2 weeks ago Working Capital & Trade Finance - Vice President or Associate (various locations) San Francisco, CA $125,000.00-$200,000.00 1 day ago San Mateo, CA $180,000.00-$220,000.00 8 months ago Oakland, CA $135,703.00-$159,650.00 4 days ago San Francisco, CA $228,750.00-$343,125.00 3 days ago San Francisco, CA $105,000.00-$165,000.00 3 weeks ago Vice President Central Quality OperationsVice President of Electrical Supply Chain Redwood City, CA $330,000.00-$360,000.00 4 days ago Sr. Director, Partnerships Strategy & OperationsSenior Director, Quota and Territory Operations Pleasanton, CA $150,000.00-$170,000.00 4 days ago Dublin, CA $200,000.00-$285,000.00 4 days ago Executive Vice President, Product and Brand Strategy Foster City, CA $302,005.00-$390,830.00 1 week ago Chief Operating & Human Resources Officer San Mateo, CA $150,000.00-$180,000.00 3 weeks ago Vice President of Early Childhood Support Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Make sure to apply with all the requested information, as laid out in the job overview below. Base pay range $225,000.00/yr - $250,000.00/yr Overview ArtHaus is on a mission to redefine urban living by delivering purpose-built housing experiences for the modern renter. As the Vice President of Property Operations, you will lead the day-to-day execution of a technology-first, AI-enabled, and highly centralized property management platform, overseeing a growing portfolio of multifamily assets across the Bay Area. The expanded ArtHaus operating company is a wholly owned subsidiary of Riaz Capital , purpose-built to manage and scale our vertically integrated residential platform. This role offers a rare opportunity to help shape the future of operations at a company on the verge of doubling its footprint, bringing structure, innovation, and excellence to a portfolio with significant near-term growth ahead. It’s an exciting moment to lead, build, and leave your mark. This is a mission-critical role responsible for building and managing the company’s four core operational pillars: Leasing & Marketing Facilities & Maintenance Resident Experience People Operations The VP will be
directly accountable for meeting and exceeding portfolio-level financial and operational KPIs , including NOI performance, occupancy, rent collection, and customer satisfaction. Success in this role requires a disciplined, metrics-driven operator with a proven ability to drive execution at scale, manage specialized teams, and consistently deliver outcomes in line with ArtHaus’ brand and financial goals. Key Responsibilities: Portfolio Leadership: Leasing, Maintenance, and Resident Experience Provide executive leadership over Leasing & Marketing, ensuring consistent brand representation, optimized lead-to-lease conversion, and centralized oversight of top-of-funnel activity Oversee Facilities & Maintenance, including vendor performance, preventive maintenance, emergency response, and overall asset condition Lead the Resident Experience function, with clear service standards, retention strategies, and performance metrics for satisfaction and resolution timelines Set and uphold expectations for service quality, communication, and accountability across all resident and prospect touchpoints Operational Excellence Build and lead a centralized, process-driven operating model that supports consistency, scalability, and efficiency across the portfolio Drive performance in unit turnover timelines, work order execution, curb appeal, signage, and legal compliance Implement and optimize use of AI-enabled systems (e.g., Yardi, EliseAI, and custom-built tools) to streamline workflows and increase operational visibility Maintain high accountability across departments, enforcing standards through documentation, team training, and regular performance reviews Oversee all people operations, including HR, talent acquisition, onboarding, performance management, and compliance Lead, develop, and hold accountable Regional Managers and functional heads across Leasing, Maintenance, and Resident Services Build and scale centralized and offshore teams with clearly defined roles, KPIs, and training standards Champion a high-performance, values-driven culture aligned with ArtHaus’ operational and brand standards Lead all property operations with a focus on
delivering strong NOI performance and achieving financial targets Own responsibility for rent collection, delinquency resolution, expense control, and operational efficiency Partner with Finance and Asset Management to align property-level strategy with broader ownership goals Continuously review property-level P&Ls, implement corrective actions where needed, and ensure financial transparency Systems, Standards & Reporting Standardize operating procedures, service protocols, and compliance workflows across all functions Create performance dashboards in partnership with the VP of Systems for tracking leasing, maintenance, and resident service KPIs Establish and manage operational controls to ensure team accountability, training compliance, and process adherence Qualifications Proven track record of delivering NOI growth and operational performance across a high-density multifamily portfolio 10+ years of senior-level leadership experience in property operations, including oversight of Leasing, Maintenance, and Resident Services Expertise with centralized operating models and enterprise platforms (Yardi required; EliseAI or other AI/CRM platforms preferred) Strong executive presence with the ability to communicate across teams, investors, and ownership groups Demonstrated ability to build and scale high-performing, hybrid teams (onsite, centralized, and offshore) Experience leading operational transformation, including SOP development, automation, and platform implementation Bachelor’s degree required; Master’s degree (MBA, MS in Real Estate, Finance, or Operations) strongly preferred Relevant certifications such as CPM (Certified Property Manager), RPA (Real Property Administrator), or CAM (Certified Apartment Manager) Spanish fluency and experience managing multilingual or multicultural teams a plus Preferred Experience Experience launching or scaling a centralized property management platform or OpCo Prior leadership of creative and performance-oriented leasing/marketing teams Exposure to private equity-backed, institutional, or vertically integrated owner-operators Spanish fluency and experience managing multilingual or multicultural teams a plus Seniority level
Seniority levelExecutive Employment type
Employment typeFull-time Job function
Job functionManagement and Strategy/Planning Referrals increase your chances of interviewing at Riaz Capital by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Vice President Operations” roles.VP, CBO Initiatives and Business OperationsVice President, Sales and Partnerships Strategy & Operations Hayward, CA $110,000.00-$188,500.00 2 weeks ago Chief of Staff to the President for Community Engagement Fremont, CA $190,000.00-$210,000.00 4 weeks ago Dublin, CA $140,000.00-$150,000.00 1 week ago Vice President of Business Development (100% Sales Hunter) Newark, CA $95,000.00-$105,000.00 1 month ago VP of Sales & BD, Grid & Energy Services San Francisco, CA $270,000.00-$370,000.00 2 weeks ago VP, Business Development and Underwriting- Workers Compensation San Francisco, CA $210,000.00-$305,000.00 4 days ago Associate Vice President, Business Development San Francisco, CA $200,000.00-$250,000.00 2 weeks ago Working Capital & Trade Finance - Vice President or Associate (various locations) San Francisco, CA $125,000.00-$200,000.00 1 day ago San Mateo, CA $180,000.00-$220,000.00 8 months ago Oakland, CA $135,703.00-$159,650.00 4 days ago San Francisco, CA $228,750.00-$343,125.00 3 days ago San Francisco, CA $105,000.00-$165,000.00 3 weeks ago Vice President Central Quality OperationsVice President of Electrical Supply Chain Redwood City, CA $330,000.00-$360,000.00 4 days ago Sr. Director, Partnerships Strategy & OperationsSenior Director, Quota and Territory Operations Pleasanton, CA $150,000.00-$170,000.00 4 days ago Dublin, CA $200,000.00-$285,000.00 4 days ago Executive Vice President, Product and Brand Strategy Foster City, CA $302,005.00-$390,830.00 1 week ago Chief Operating & Human Resources Officer San Mateo, CA $150,000.00-$180,000.00 3 weeks ago Vice President of Early Childhood Support Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr