Community Choice Credit Union
Business Support Specialist
Community Choice Credit Union, Farmington, Michigan, United States, 48334
Job Description
Job Description
Join Us for Open Interview Day – No Appointment Needed!
We’re excited to host an Open Interview Day at our Shelby Member Center located at 114965 23 Mile Rd, Shelby Township, MI 48315 on
Thursday, August 14, 2025, from 8:00 AM – 2:00 PM
.
Bring your resume and meet our team — all attendees are guaranteed an interview. Whether you’re exploring new opportunities or ready to take the next step in your career, we’d love to connect with you!
Join Our Team as a Business Support Specialist!
Location:
Hybrid Work Eligible Department:
Business Services ???? Formal Application: The formal application can be found
attached to this posting . Please review and complete it to take the next step toward joining our team! At
Community Choice Credit Union , we believe in helping our neighbors achieve the life they desire. That means delivering outstanding service to both internal and external members—every interaction, every time. If you're passionate about supporting businesses, working collaboratively across departments, and being part of a purpose-driven organization, we’d love to meet you. What You'll Be Doing
As a
Business Support Specialist , you’ll play a key role in onboarding and supporting our Cannabis Choice Cash Service and Business Members. Your day-to-day will include: Reviewing and auditing Cannabis Related Business (CRB) applications and documentation
Supporting all business account operations including ACH, wires, remote deposit capture, and fee monitoring
Conducting annual account reviews and identifying risk trends and growth opportunities
Serving as a liaison to CUSO partners like Tru Treasury and Commercial Alliance
Assisting with deposit and exception monitoring, reporting, and service request management
Providing responsive and professional support to business members via phone and email
You’ll work closely with teams across the Credit Union including Risk, Retail, and Accounting, helping ensure smooth service and compliance at every step. Who You Are
You’re dependable, detail-oriented, and service-minded, with a passion for working in a collaborative and regulated environment. You thrive on producing high-quality work and enjoy finding efficient ways to support business operations. What You’ll Bring
Associate degree or equivalent work experience
3–5 years of direct experience in member or business services
Solid understanding of financial products, business ownership structures, and compliance requirements
Strong communication and problem-solving skills
Ability to work independently, manage multiple priorities, and maintain accuracy in a fast-paced environment
Proficiency in Microsoft Office (Word, Excel) and financial systems
Valid Driver’s License
Why Community Choice?
Our culture is built on living our
core values : Committed
to integrity, service, and respect
Charitable
in giving back to our members and Michigan communities
Credible
as trusted financial advisors
United
as one team striving toward a common mission
We also offer flexible work arrangements, development opportunities, and the chance to contribute to something meaningful every day. ????
Want to know more? A formal job description is attached with full role details and qualifications.
Job Description
Join Us for Open Interview Day – No Appointment Needed!
We’re excited to host an Open Interview Day at our Shelby Member Center located at 114965 23 Mile Rd, Shelby Township, MI 48315 on
Thursday, August 14, 2025, from 8:00 AM – 2:00 PM
.
Bring your resume and meet our team — all attendees are guaranteed an interview. Whether you’re exploring new opportunities or ready to take the next step in your career, we’d love to connect with you!
Join Our Team as a Business Support Specialist!
Location:
Hybrid Work Eligible Department:
Business Services ???? Formal Application: The formal application can be found
attached to this posting . Please review and complete it to take the next step toward joining our team! At
Community Choice Credit Union , we believe in helping our neighbors achieve the life they desire. That means delivering outstanding service to both internal and external members—every interaction, every time. If you're passionate about supporting businesses, working collaboratively across departments, and being part of a purpose-driven organization, we’d love to meet you. What You'll Be Doing
As a
Business Support Specialist , you’ll play a key role in onboarding and supporting our Cannabis Choice Cash Service and Business Members. Your day-to-day will include: Reviewing and auditing Cannabis Related Business (CRB) applications and documentation
Supporting all business account operations including ACH, wires, remote deposit capture, and fee monitoring
Conducting annual account reviews and identifying risk trends and growth opportunities
Serving as a liaison to CUSO partners like Tru Treasury and Commercial Alliance
Assisting with deposit and exception monitoring, reporting, and service request management
Providing responsive and professional support to business members via phone and email
You’ll work closely with teams across the Credit Union including Risk, Retail, and Accounting, helping ensure smooth service and compliance at every step. Who You Are
You’re dependable, detail-oriented, and service-minded, with a passion for working in a collaborative and regulated environment. You thrive on producing high-quality work and enjoy finding efficient ways to support business operations. What You’ll Bring
Associate degree or equivalent work experience
3–5 years of direct experience in member or business services
Solid understanding of financial products, business ownership structures, and compliance requirements
Strong communication and problem-solving skills
Ability to work independently, manage multiple priorities, and maintain accuracy in a fast-paced environment
Proficiency in Microsoft Office (Word, Excel) and financial systems
Valid Driver’s License
Why Community Choice?
Our culture is built on living our
core values : Committed
to integrity, service, and respect
Charitable
in giving back to our members and Michigan communities
Credible
as trusted financial advisors
United
as one team striving toward a common mission
We also offer flexible work arrangements, development opportunities, and the chance to contribute to something meaningful every day. ????
Want to know more? A formal job description is attached with full role details and qualifications.