As a Spanish Bilingual Customer Support Specialist, you will play a vital role in assisting our valued customers by understanding their needs, providing insightful answers about Sherwin-Williams products, and offering tailored solutions. You will also be responsible for addressing and resolving any customer concerns promptly, ensuring a high level of client satisfaction.
Located at Store #3337, 7334 Little River Tpke, Annandale, VA 22003-3001, you may also be required to assist at surrounding stores within a 5-mile radius.
Your contribution extends beyond sales, as you will help maintain our product quality, visual standards, and be up-to-date with the latest features of our offerings. Your aim will be to achieve outstanding customer service while meeting store sales goals.
Join us at Sherwin-Williams, where our purpose is to inspire and enhance the world through quality color and protective solutions. Your skills and passion will enable both our customers and our business to achieve remarkable results. At Sherwin-Williams, we are dedicated to the growth and support of our people, providing:
- Life: Rewards, benefits, and flexibility to enhance your health and well-being.
- Career: Opportunities to learn, develop new skills, and grow your impact.
- Connection: Collaboration with an inclusive team committed to our communities.
How to Get Started:
- Step 1 - Online Application: Explore roles that interest you on our Careers page and create a profile.
- Step 2 - Digital Interview: Qualified candidates will receive an invite to complete a video interview with behavioral questions.
- Step 3 - In-Store Interview: Top candidates will be invited for a face-to-face meeting at one of our facilities.
At Sherwin-Williams, we are committed to ensuring the health and well-being of our employees and their families, offering a wide range of world-class benefits. For additional benefits information, consult our employee resources.
Minimum Requirements:
- Must be at least eighteen (18) years of age.
- Must be legally authorized to work in the country without sponsorship.
- Fluency in both English and Spanish is required.
- Must possess a valid, unrestricted Driver's License.
- Ability to lift and carry items up to 50 lbs frequently and up to 70 lbs occasionally.
- Willingness to work scheduled hours, including evenings and weekends.
Preferred Qualifications:
- A High School diploma or GED.
- At least one (1) year of experience in retail or customer service.
- Experience selling paint and related products.
- Familiarity with tinting and mixing equipment is a plus.