Baylor Scott & White Institute for Rehabilitation
Patient Service Specialist - Medical Front Office
Baylor Scott & White Institute for Rehabilitation, Austin, Texas, us, 78716
Overview
Baylor Scott & White Institute for Rehabilitation
Location: Austin, TX (Northcross)
Patient Service Specialist (PSS)
Hours: vary between Monday - Friday 7am - 7pm
Full Time
Compensation depends upon candidate’s years of experience and internal equity.
This is an entry-level position.
Starting salary:
$18 -$25 per hour
based off experience
Benefits of becoming a Patient Service Specialist with us:
We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
Health, Dental, and Vision insurance; Life insurance; Prescription coverage
Paid Time Off (PTO) and Extended Illness Days (EID)
A 401(k) retirement plan with company match
Short and Long Term Disability
Personal and Family Medical Leave
PSS Ladder Program
*Eligibility and effective dates vary
Responsibilities Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients, complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report, and other task as needed. This position requires travel to multiple clinics.
Greets patients
Answers phones
Patient intake and data entry
Insurance verification and pre-authorization
Schedules patient appointments
Operates front office of outpatient centers
Supports therapists and therapy assistants
Daily cash balancing and weekly banking deposits
Qualifications
HS diploma or GED is required
Preferred Experience
Customer service experience
Knowledge of insurance verification
Healthcare, medical, or dental office administration
Additional Data Equal Opportunity Employer including Disabled/Veterans
Location: Austin, TX (Northcross)
Patient Service Specialist (PSS)
Hours: vary between Monday - Friday 7am - 7pm
Full Time
Compensation depends upon candidate’s years of experience and internal equity.
This is an entry-level position.
Starting salary:
$18 -$25 per hour
based off experience
Benefits of becoming a Patient Service Specialist with us:
We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
Health, Dental, and Vision insurance; Life insurance; Prescription coverage
Paid Time Off (PTO) and Extended Illness Days (EID)
A 401(k) retirement plan with company match
Short and Long Term Disability
Personal and Family Medical Leave
PSS Ladder Program
*Eligibility and effective dates vary
Responsibilities Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients, complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report, and other task as needed. This position requires travel to multiple clinics.
Greets patients
Answers phones
Patient intake and data entry
Insurance verification and pre-authorization
Schedules patient appointments
Operates front office of outpatient centers
Supports therapists and therapy assistants
Daily cash balancing and weekly banking deposits
Qualifications
HS diploma or GED is required
Preferred Experience
Customer service experience
Knowledge of insurance verification
Healthcare, medical, or dental office administration
Additional Data Equal Opportunity Employer including Disabled/Veterans