Resort World Las Vegas
Executive Director, Resort Events & Property Activations
Resort World Las Vegas, Las Vegas, Nevada, us, 89105
The Executive Director, Resort Events & Property Activations is responsible for overseeing and managing large property initiatives and special event-related activities that look to combine multiple property departments to create memorable experiences for property guests. The position recommends, coordinates, contracts and produces specific and targeted property activations throughout the year. The position also supervises ongoing and daily performances of consultants, vendors, suppliers and contractors to achieve project schedules for the property.
Primary Job Duties:
Includes but is not limited to: Plans & executes events & activations that align with the overall property goals & brand. Collaborates with hotel stake holders to execute on one of a kind special event. Communicates a clear and consistent message regarding departmental goals to produce desired results. Serve as a liaison with all department leaders to coordinate event details, to ensure high-quality guest experience. Implement targeted goals and evaluate outcomes. Design and create events
that are on-brand and elevate the experience for our guests. Design and develop marketing strategies to promote property events. Build property partner relationships to generate unique guest activations. Provide monthly business reporting and forecasting to management. Evaluate relevance and profitability of prospective events through budgeting and proformas. Analyze and calculate risk taking opportunities compared to generated incremental revenue throughout property and the partners. Create and achieve special events and property activation annual operating budget. Focus on building the property’s top line revenue by supporting the execution of the annual Resort Events and property activation marketing plan. Provide Senior Leadership to the teams on potential upsell opportunities. Drive room night production and incremental revenue. Prepare business plans for promotions, events and projects and present property leadership. Work with departments and direct reports to review scheduled events and troubleshoot potential challenges/ conflicts. Monitor event KPI’s, guest feedback, and business impact to drive ongoing improvements for future activations. Work with third-party vendors and other agencies from concept to completion. Leads the execution of brand service initiatives for events. Develop an event management strategy that is aligned with the company’s business strategy and lead to execution. Regulated adherence to all established operational service standards and company policies. Other duties as assigned. Qualifications:
Includes but is not limited to: 5+ years of experience in Hotel Sales, Special Events, Hotel Operations, Partnerships, and or Convention Services/ Catering 3+ years of experience in 5 star/luxury market 3+ years of leadership Exceptional professional presence and business acumen Excellent communication and presentations skills with a top-notch customer service approach Must be able to work well in a team environment, communicate well, and provide feedback to fellow members of the team to achieve mutual goals. Effective time management skills in a fast paced and somewhat stressful working environment. Excellent written and verbal communication skills Ability to mentor and lead a team. Proficiency in MS Office (Outlook, Word, Excel, PowerPoint) Ability to effectively communicate in English. Professional appearance and demeanor Excellent customer services skills Preferred: Bachelor’s degree preferred. Previous experience working in a large, luxury resort setting. Knowledge in all segments of Sales, Services & Catering Strong relationships with key accounts within industry Proficiency in Amadeus/Delphi, and Opera Minimum Education and Experience: At least 21 years of age. High School Diploma or equivalent. Certificates, Licenses, Regulations: Proof of eligibility to work in the United States. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a call center office environment. Must be tolerant of varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. Constant contact with executives, department management, applicants, employees and guests are necessary. Prolonged sitting and mobility. Bending and reaching. Transporting, pushing, pulling, and maneuvering items weighing up to 10 lbs. Eye/hand coordination. Use of standard office equipment. Basic math. Ability to push and/or pull file cabinet drawers weighing up to 5 lbs. Ability to distinguish letters, numbers and symbols. Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.
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Includes but is not limited to: Plans & executes events & activations that align with the overall property goals & brand. Collaborates with hotel stake holders to execute on one of a kind special event. Communicates a clear and consistent message regarding departmental goals to produce desired results. Serve as a liaison with all department leaders to coordinate event details, to ensure high-quality guest experience. Implement targeted goals and evaluate outcomes. Design and create events
that are on-brand and elevate the experience for our guests. Design and develop marketing strategies to promote property events. Build property partner relationships to generate unique guest activations. Provide monthly business reporting and forecasting to management. Evaluate relevance and profitability of prospective events through budgeting and proformas. Analyze and calculate risk taking opportunities compared to generated incremental revenue throughout property and the partners. Create and achieve special events and property activation annual operating budget. Focus on building the property’s top line revenue by supporting the execution of the annual Resort Events and property activation marketing plan. Provide Senior Leadership to the teams on potential upsell opportunities. Drive room night production and incremental revenue. Prepare business plans for promotions, events and projects and present property leadership. Work with departments and direct reports to review scheduled events and troubleshoot potential challenges/ conflicts. Monitor event KPI’s, guest feedback, and business impact to drive ongoing improvements for future activations. Work with third-party vendors and other agencies from concept to completion. Leads the execution of brand service initiatives for events. Develop an event management strategy that is aligned with the company’s business strategy and lead to execution. Regulated adherence to all established operational service standards and company policies. Other duties as assigned. Qualifications:
Includes but is not limited to: 5+ years of experience in Hotel Sales, Special Events, Hotel Operations, Partnerships, and or Convention Services/ Catering 3+ years of experience in 5 star/luxury market 3+ years of leadership Exceptional professional presence and business acumen Excellent communication and presentations skills with a top-notch customer service approach Must be able to work well in a team environment, communicate well, and provide feedback to fellow members of the team to achieve mutual goals. Effective time management skills in a fast paced and somewhat stressful working environment. Excellent written and verbal communication skills Ability to mentor and lead a team. Proficiency in MS Office (Outlook, Word, Excel, PowerPoint) Ability to effectively communicate in English. Professional appearance and demeanor Excellent customer services skills Preferred: Bachelor’s degree preferred. Previous experience working in a large, luxury resort setting. Knowledge in all segments of Sales, Services & Catering Strong relationships with key accounts within industry Proficiency in Amadeus/Delphi, and Opera Minimum Education and Experience: At least 21 years of age. High School Diploma or equivalent. Certificates, Licenses, Regulations: Proof of eligibility to work in the United States. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a call center office environment. Must be tolerant of varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. Constant contact with executives, department management, applicants, employees and guests are necessary. Prolonged sitting and mobility. Bending and reaching. Transporting, pushing, pulling, and maneuvering items weighing up to 10 lbs. Eye/hand coordination. Use of standard office equipment. Basic math. Ability to push and/or pull file cabinet drawers weighing up to 5 lbs. Ability to distinguish letters, numbers and symbols. Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.
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