NW Recruiting Partners
Group Travel Operations Manager - Travel Industry Background Required
NW Recruiting Partners, Torrance, California, United States, 90504
Group Travel Operations Manager - Travel Industry Background Required
Group Travel Operations Manager - Travel Industry Background Required
6 days ago Be among the first 25 applicants NW Recruiting Partners provided pay range
This range is provided by NW Recruiting Partners . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$75,000.00/yr - $80,000.00/yr Direct message the job poster from NW Recruiting Partners Group Travel Operations Manager – Travel Industry Background Required A long-standing company in the travel sector is looking for a Group Travel Operations Manager to oversee its operations team. This pivotal leadership position will ensure the smooth execution of group travel arrangements and deliver an outstanding client experience. As the Group Travel Operations Manager, you’ll lead and support your team, assisting with client-related inquiries and ensuring top-quality deliverables. You will also review and finalize all customer-facing materials, such as brochures, prior to release. This role could be a perfect match if you’re an experienced leader with a travel background who thrives in a fast-paced, detail-focused environment. Group Travel Operations Manager Responsibilities Recruit, train, and lead a team of Group Sales Coordinators Review and edit all confirmation documents, group promotional materials, and brochures prepared by Coordinators Support Coordinators with questions or challenges related to their sales contacts or clients Act as the primary escalation point for client concerns and internal teams Conduct ongoing coaching sessions, individual meetings, and formal performance evaluations Provide team coverage and operational support when staff members are unavailable Manage group request processes to ensure complete accuracy in pricing, dates, and contractual details Supervise shared inboxes and coordinate the quarterly distribution of alumni tour communications Resolve complex booking challenges and passenger discrepancies Track and analyze performance metrics such as response time and workload volume Identify gaps or inefficiencies in operations and implement long-term solutions Group Travel Operations Manager Qualifications Minimum 3 years’ experience in customer service and administrative operations—must include travel industry experience Prior experience managing teams or coaching staff members Skilled in Excel and capable of creating data-focused reports Exceptional organizational and leadership skills with a high attention to detail Demonstrated success in resolving escalated customer issues professionally Company Benefits Medical, dental, and vision insurance Paid time-off and holidays 401k plan Compensation : $75-80K Base + $5,000–$8,000 annual bonus Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Administrative Industries Travel Arrangements and Hospitality Referrals increase your chances of interviewing at NW Recruiting Partners by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Operations Manager” roles.
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Group Travel Operations Manager - Travel Industry Background Required
6 days ago Be among the first 25 applicants NW Recruiting Partners provided pay range
This range is provided by NW Recruiting Partners . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$75,000.00/yr - $80,000.00/yr Direct message the job poster from NW Recruiting Partners Group Travel Operations Manager – Travel Industry Background Required A long-standing company in the travel sector is looking for a Group Travel Operations Manager to oversee its operations team. This pivotal leadership position will ensure the smooth execution of group travel arrangements and deliver an outstanding client experience. As the Group Travel Operations Manager, you’ll lead and support your team, assisting with client-related inquiries and ensuring top-quality deliverables. You will also review and finalize all customer-facing materials, such as brochures, prior to release. This role could be a perfect match if you’re an experienced leader with a travel background who thrives in a fast-paced, detail-focused environment. Group Travel Operations Manager Responsibilities Recruit, train, and lead a team of Group Sales Coordinators Review and edit all confirmation documents, group promotional materials, and brochures prepared by Coordinators Support Coordinators with questions or challenges related to their sales contacts or clients Act as the primary escalation point for client concerns and internal teams Conduct ongoing coaching sessions, individual meetings, and formal performance evaluations Provide team coverage and operational support when staff members are unavailable Manage group request processes to ensure complete accuracy in pricing, dates, and contractual details Supervise shared inboxes and coordinate the quarterly distribution of alumni tour communications Resolve complex booking challenges and passenger discrepancies Track and analyze performance metrics such as response time and workload volume Identify gaps or inefficiencies in operations and implement long-term solutions Group Travel Operations Manager Qualifications Minimum 3 years’ experience in customer service and administrative operations—must include travel industry experience Prior experience managing teams or coaching staff members Skilled in Excel and capable of creating data-focused reports Exceptional organizational and leadership skills with a high attention to detail Demonstrated success in resolving escalated customer issues professionally Company Benefits Medical, dental, and vision insurance Paid time-off and holidays 401k plan Compensation : $75-80K Base + $5,000–$8,000 annual bonus Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Administrative Industries Travel Arrangements and Hospitality Referrals increase your chances of interviewing at NW Recruiting Partners by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Operations Manager” roles.
Head of Operations, Fulfillment & Last Mile
Santa Monica, CA $112,800.00-$186,500.00 1 week ago Los Angeles Metropolitan Area $225,000.00-$325,000.00 3 weeks ago Commerce, CA $130,000.00-$160,000.00 3 days ago Culver City, CA $90,000.00-$100,000.00 2 weeks ago ASST General Manager - NOW HIRING! (47326)
Los Angeles Metropolitan Area $155,000.00-$175,000.00 2 weeks ago ASST General Manager - NOW HIRING! (47748)
ASST General Manager - NOW HIRING! (47645)
Upscale Restaurant General Manager- We are growing!
Senior Manager, Project Management Operations, Naturium
Los Angeles, CA $110,000.00-$140,000.00 2 weeks ago Torrance, CA $70,000.00-$80,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr