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ZipRecruiter

Facility Manager, Valet Operations

ZipRecruiter, Dana Point, California, United States, 92629

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Job Description Overview SP+, a Metropolis company, is an artificial intelligence company focused on real-world applications. We use computer vision to enable checkout-free parking experiences, eliminating the need for tickets, machines, apps, or credit cards. You simply "drive in and drive out." We are the largest parking network in America, with over 23,000 employees across more than 4,000 locations in North America and Europe. Our mission is to reinvent parking because it is a vital, ubiquitous service that impacts everyone. In the future, we aim to power checkout-free experiences everywhere, making daily living, working, and playing more seamless and saving valuable time. Responsibilities What youll do Provide excellent customer service to clients, resolving requests and concerns promptly. Communicate proactively with clients about opportunities to improve operations. Supervise valet attendant relations, resolving complaints or misunderstandings diplomatically. Hire, develop, train, and supervise staff. Determine appropriate staffing levels to ensure excellent service and operational efficiency. Ensure adherence to parking, security, and cash control procedures. Maximize profitability through revenue development, marketing, expense management, and budgeting. Identify procurement and vendor service needs. Handle general accounting duties including accounts payable, payroll, and petty cash. Oversee facility maintenance and cleanliness standards. Review and manage damage claims, implementing safety improvements as needed. Ensure compliance with OSHA laws through policy implementation. Qualifications What you need Leadership and team management skills. Passion for customer service and client satisfaction. Experience with budgeting and P&L review is a plus. Problem-solving skills and ability to react quickly. Proficiency with computer applications such as Microsoft Office; ability to learn internal systems. License Requirement:

Valid state-issued drivers license with current address and acceptable driving record. Salary Range:

$70,000 annually Benefits:

Medical, dental, vision, flexible spending accounts, life insurance, accident insurance, 401(k), paid time off, and more. SP+ is an equal opportunity employer committed to diversity and inclusion. We do not tolerate harassment or retaliation based on protected characteristics. #J-18808-Ljbffr