Coolibar - Technical. Elegant. Sun Protection You Wear.
IT Systems & Integration Support Analyst
Coolibar - Technical. Elegant. Sun Protection You Wear., Miami, Florida, us, 33222
IT Systems & Integration Support Analyst
IT Systems & Integration Support Analyst
Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Coolibar - Technical. Elegant. Sun Protection You Wear. Chief Administrative & Strategic Committee Officer
Technical. Elegant. World Leader in Sun Protection You Wear. As an employee of Coolibar you are working to support the company mission to "Protect the World from Sun Damage. Purpose of the Role: Coolibar is seeking an adaptable and technically capable
IT Systems & Integration Support Analyst
to strengthen day-to-day support across system integrations, IT infrastructure, and cross-functional process improvements. This role will focus on maintaining the reliability of business-critical systems, managing documentation and workflow automation, and supporting company-wide IT initiatives involving data flow, order processing, and system configuration. Key Responsibilities: System Integration Support: Monitor, troubleshoot, and document data exchanges between core business systems such as SAP B1, Shopify, ReverseLogix, and our tax compliance platform. Maintain and support integrations executed through the BPA (Business Process Automation) engine. Ensure seamless flow of transactions, including item creation, order processing, deliveries, and return management. Workflow Documentation & Mapping: Create and maintain documentation for integration architecture, field mappings, and process flows. Use diagramming tools to map workflows and system dependencies. Track and update task-level documentation for BPA processes. Process Optimization & Project Support: Assist in IT-led projects aimed at improving operational efficiency, such as automating manual tasks or optimizing fulfillment workflows. Collaborate with stakeholders to gather requirements, test proposed solutions, and support rollouts. Participate in reporting, audits, and enhancement initiatives across departments. Microsoft Ecosystem Maintenance: Support administration of the Microsoft 365 environment, including Exchange, SharePoint, Teams, and endpoint security. Assist in onboarding/offboarding users, license management, and daily troubleshooting. Ensure compliance with company standards and security policies. Operational Continuity: Provide coverage for critical systems and processes to ensure IT operations remain stable during staff absences or escalations. Assist in incident response and resolution with minimal supervision. Candidate Profile: 13 years of experience in IT support, system operations, or business technology roles Understanding of cloud-based platforms, integration tools, and workflow automation Experience or familiarity with BPA, Microsoft 365 admin tools, or ERP/e-commerce systems is highly desirable Strong technical troubleshooting and documentation skills Proactive, organized, and capable of working across departments and projects Motivated to grow into a broader systems and integration support role The role operates within a collaborative IT team structure that includes front-end and web development. The selected candidate will play a key role in ensuring systems run smoothly, business processes are well supported, and integration platforms are continuously improved. Seniority level
Seniority level
Associate Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
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Medical insurance 401(k) Disability insurance Get notified about new System Integration Analyst jobs in
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IT Systems & Integration Support Analyst
Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Coolibar - Technical. Elegant. Sun Protection You Wear. Chief Administrative & Strategic Committee Officer
Technical. Elegant. World Leader in Sun Protection You Wear. As an employee of Coolibar you are working to support the company mission to "Protect the World from Sun Damage. Purpose of the Role: Coolibar is seeking an adaptable and technically capable
IT Systems & Integration Support Analyst
to strengthen day-to-day support across system integrations, IT infrastructure, and cross-functional process improvements. This role will focus on maintaining the reliability of business-critical systems, managing documentation and workflow automation, and supporting company-wide IT initiatives involving data flow, order processing, and system configuration. Key Responsibilities: System Integration Support: Monitor, troubleshoot, and document data exchanges between core business systems such as SAP B1, Shopify, ReverseLogix, and our tax compliance platform. Maintain and support integrations executed through the BPA (Business Process Automation) engine. Ensure seamless flow of transactions, including item creation, order processing, deliveries, and return management. Workflow Documentation & Mapping: Create and maintain documentation for integration architecture, field mappings, and process flows. Use diagramming tools to map workflows and system dependencies. Track and update task-level documentation for BPA processes. Process Optimization & Project Support: Assist in IT-led projects aimed at improving operational efficiency, such as automating manual tasks or optimizing fulfillment workflows. Collaborate with stakeholders to gather requirements, test proposed solutions, and support rollouts. Participate in reporting, audits, and enhancement initiatives across departments. Microsoft Ecosystem Maintenance: Support administration of the Microsoft 365 environment, including Exchange, SharePoint, Teams, and endpoint security. Assist in onboarding/offboarding users, license management, and daily troubleshooting. Ensure compliance with company standards and security policies. Operational Continuity: Provide coverage for critical systems and processes to ensure IT operations remain stable during staff absences or escalations. Assist in incident response and resolution with minimal supervision. Candidate Profile: 13 years of experience in IT support, system operations, or business technology roles Understanding of cloud-based platforms, integration tools, and workflow automation Experience or familiarity with BPA, Microsoft 365 admin tools, or ERP/e-commerce systems is highly desirable Strong technical troubleshooting and documentation skills Proactive, organized, and capable of working across departments and projects Motivated to grow into a broader systems and integration support role The role operates within a collaborative IT team structure that includes front-end and web development. The selected candidate will play a key role in ensuring systems run smoothly, business processes are well supported, and integration platforms are continuously improved. Seniority level
Seniority level
Associate Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Retail Apparel and Fashion Referrals increase your chances of interviewing at Coolibar - Technical. Elegant. Sun Protection You Wear. by 2x Inferred from the description for this job
Medical insurance 401(k) Disability insurance Get notified about new System Integration Analyst jobs in
Miami, FL . Miami, FL $60,000.00-$110,000.00 4 weeks ago Business Analyst - II - File Server Consolidation
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Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr