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Plymouth Rock Assurance

Change Management Administrator

Plymouth Rock Assurance, Boston, Massachusetts, us, 02298

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About the Team:

Shared Technology Services Group is a dynamic group that defines, develops, and implements application and infrastructure systems to the Plymouth Rock Group of companies. The Change Management Administrator works with the administration systems that track the planning, management, reporting and coordination of our software and hardware releases. In this role, you will work closely with the development and infrastructure teams to ensure that we safely deploy critical software to the Plymouth Rock Companies (PRC) Application Suite and to networks enterprise wide. The ideal candidate will be an experienced, self-motivated, highly productive administrator who can handle multiple assignments at any given time. This is a fast-paced environment, and a successful candidate must have strong communication skills, attention to detail, and the ability to follow through on release-related tasks. Responsibilities: Plan, coordinate and manage application and infrastructure production releases. Produce weekly reports for past changes results and future upcoming changes. Communicate with Development, Enterprise Services, Operations and Production Control on schedules and priorities of releases. Educate IT staff on change management processes, policies and tools. Produce change management monthly metrics to analyze trends and address issues. Report monthly change management metrics to senior management. Assist with internal and external audits. Manage, maintain and enhance the custom STG change management toolsets. Review and update change management documentation. Coverage on some nights and weekends required (remotely). Qualifications: Education: Bachelor’s degree in computer science or a related field with 2+ years of professional experience. Highly responsible, self-disciplined, self-managed, self-motivated, able to work with little or no supervision. Passion to understand, learning and dissect new technologies quickly on your own. Extensive experience working on multiple projects at a time in a fast paced, results oriented environment. Excellent verbal and written communication skills. ITIL education preferred. Experience with EasyVista Service Manager Transition change management module a plus. Experience with Microsoft Power BI a plus. Experience in release engineering or broad experience with the software development lifecycle a plus. Perks and Benefits 4 weeks accrued paid time off + 9 paid national holidays per year Free onsite gym at our Boston Location Tuition Reimbursement Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) Robust health and wellness program and fitness reimbursements Auto and home insurance discounts Matching gift opportunities Annual 401(k) Employer Contribution (up to 7.5% of your base salary) Various Paid Family leave options including Paid Parental Leave Resources to promote Professional Development (LinkedIn Learning and licensure assistance) Convenient location directly across from South Station and Pre-Tax Commuter Benefits About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2.2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Information Technology Industries Insurance Referrals increase your chances of interviewing at Plymouth Rock Assurance by 2x Inferred from the description for this job

Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Disability insurance Tuition assistance Get notified about new Change Management Specialist jobs in

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