HCLTech
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This range is provided by HCLTech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$43,000.00/yr - $75,000.00/yr Direct message the job poster from HCLTech Role- Desktop Support L2 Location- SFO, CA The IT Frontline Support Technician operates under the guidance of the Manager of IT, executing IT responsibilities encompassing weekly tasks, projects, and ad-hoc support. Responsibilities: Establish computer accounts for new hires and rehires, manage account permissions upon approval, and conduct account exit procedures for departing employees Create new telephone accounts for desk phones and mobile devices upon request and approval Provide assistance to users experiencing account difficulties, including password resets, account lockouts, and two-factor authentication setup and usage Liaise with mobile phone vendors for the procurement, troubleshooting, and removal of mobile phones and hotspot devices Participate in weekly New Hire Orientation meetings to facilitate new employee account onboarding Support other physical IT tasks, such as system lifecycle activities, IT space organization, and general maintenance of technical areas Perform other duties as assigned Requirements: 1-4 years of experience in IT support Proficiency in Windows, Mac, and Linux operating systems Exceptional technical verbal and written communication skills Ability to communicate professionally and courteously with colleagues and clients Proactive, energetic, possessing strong organizational skills and the capacity to prioritize workload Detail-oriented and capable of efficiently managing a diverse range of tasks Adept at effective time management, triage, and prioritization based on production requirements Capable of regularly lifting 50 lbs Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to
secure@hcltech.com
for investigation. Compensation and Benefits A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology, Consulting, and Other Industries IT System Custom Software Development and Software Development Referrals increase your chances of interviewing at HCLTech by 2x Get notified about new Desktop Support Specialist jobs in
San Francisco, CA . South San Francisco, CA $35.00-$40.00 1 month ago On-Call IT Technician - PC, Mac & Desktop Support San Francisco-Oakland-Hayward
San Francisco, CA $40.00-$45.00 6 days ago On-Call IT Technician - PC, Mac & Desktop Support San Francisco-Oakland-Hayward
On-Call IT Technician - PC, Mac & Desktop Support San Francisco-Oakland-Hayward
Brisbane, CA $40,000.00-$60,000.00 6 days ago On-Call IT Technician - PC, Mac & Desktop Support San Francisco-Oakland-Hayward
On-Call IT Technician - PC, Mac & Desktop Support San Francisco-Oakland-Hayward
Novato, CA $70,000.00-$75,000.00 4 days ago San Francisco, CA $25.25-$37.00 2 days ago San Francisco County, CA $75,000.00-$75,000.00 4 weeks ago San Francisco County, CA $75,000.00-$75,000.00 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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$43,000.00/yr - $75,000.00/yr Direct message the job poster from HCLTech Role- Desktop Support L2 Location- SFO, CA The IT Frontline Support Technician operates under the guidance of the Manager of IT, executing IT responsibilities encompassing weekly tasks, projects, and ad-hoc support. Responsibilities: Establish computer accounts for new hires and rehires, manage account permissions upon approval, and conduct account exit procedures for departing employees Create new telephone accounts for desk phones and mobile devices upon request and approval Provide assistance to users experiencing account difficulties, including password resets, account lockouts, and two-factor authentication setup and usage Liaise with mobile phone vendors for the procurement, troubleshooting, and removal of mobile phones and hotspot devices Participate in weekly New Hire Orientation meetings to facilitate new employee account onboarding Support other physical IT tasks, such as system lifecycle activities, IT space organization, and general maintenance of technical areas Perform other duties as assigned Requirements: 1-4 years of experience in IT support Proficiency in Windows, Mac, and Linux operating systems Exceptional technical verbal and written communication skills Ability to communicate professionally and courteously with colleagues and clients Proactive, energetic, possessing strong organizational skills and the capacity to prioritize workload Detail-oriented and capable of efficiently managing a diverse range of tasks Adept at effective time management, triage, and prioritization based on production requirements Capable of regularly lifting 50 lbs Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to
secure@hcltech.com
for investigation. Compensation and Benefits A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology, Consulting, and Other Industries IT System Custom Software Development and Software Development Referrals increase your chances of interviewing at HCLTech by 2x Get notified about new Desktop Support Specialist jobs in
San Francisco, CA . South San Francisco, CA $35.00-$40.00 1 month ago On-Call IT Technician - PC, Mac & Desktop Support San Francisco-Oakland-Hayward
San Francisco, CA $40.00-$45.00 6 days ago On-Call IT Technician - PC, Mac & Desktop Support San Francisco-Oakland-Hayward
On-Call IT Technician - PC, Mac & Desktop Support San Francisco-Oakland-Hayward
Brisbane, CA $40,000.00-$60,000.00 6 days ago On-Call IT Technician - PC, Mac & Desktop Support San Francisco-Oakland-Hayward
On-Call IT Technician - PC, Mac & Desktop Support San Francisco-Oakland-Hayward
Novato, CA $70,000.00-$75,000.00 4 days ago San Francisco, CA $25.25-$37.00 2 days ago San Francisco County, CA $75,000.00-$75,000.00 4 weeks ago San Francisco County, CA $75,000.00-$75,000.00 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr