EOS Hospitality
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Rooms Division Manager
role at
EOS Hospitality 3 weeks ago Be among the first 25 applicants Join to apply for the
Rooms Division Manager
role at
EOS Hospitality Get AI-powered advice on this job and more exclusive features. Position Overview:
As the Room Division Manager, you will oversee the operation of the Rooms Division, including Front Office, Housekeeping, and Guest Services, ensuring an exceptional experience for all guests. Reporting directly to the General Manager, this leadership role requires a dynamic individual who excels in guest satisfaction, operational efficiency, and team development. Your mission will be to maintain Hotel Zoe’s reputation as a premier destination for hospitality and excellence. Job Details
Description
Position Overview:
As the Room Division Manager, you will oversee the operation of the Rooms Division, including Front Office, Housekeeping, and Guest Services, ensuring an exceptional experience for all guests. Reporting directly to the General Manager, this leadership role requires a dynamic individual who excels in guest satisfaction, operational efficiency, and team development. Your mission will be to maintain Hotel Zoe’s reputation as a premier destination for hospitality and excellence.
Key Responsibilities
Guest Experience:
Ensure every guest enjoys a seamless and luxurious stay by implementing and maintaining superior service standards. Monitor guest feedback channels and respond proactively to address concerns or enhance experiences. Collaborate with other departments to create personalized experiences that align with the hotel's sophisticated hideaway concept.
Operational Excellence
Oversee all aspects of Front Office, Housekeeping, and Guest Services operations. Develop and implement strategic initiatives to optimize operational efficiency, occupancy, and revenue. Manage budgets, control costs, and ensure financial goals for the Rooms Division are achieved. Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance meet hotel standards.
Team Leadership
Recruit, train, and mentor a dedicated team committed to delivering world-class service. Foster a culture of collaboration, empowerment, and continuous improvement within the Rooms Division. Conduct regular performance reviews and provide constructive feedback to ensure team growth and satisfaction.
Brand Representation
Uphold and enhance Hotel Zoe’s brand as a sophisticated retreat in Fisherman’s Wharf. Serve as an ambassador for the hotel, building strong relationships with guests, staff, and the local community.
Compliance & Safety
Ensure all Rooms Division operations comply with hotel policies, local regulations, and safety standards. Maintain a pristine and welcoming environment in all guest areas.
Qualifications
Bachelor’s degree in hospitality management or related field (preferred). Minimum of 5 years of progressive leadership experience in the Rooms Division, with at least 2 years in a supervisory role within the rooms division- luxury or boutique hotel setting preferred. Proven track record of driving guest satisfaction and operational success. Exceptional leadership, communication, and organizational skills. Proficiency in hotel management systems, Microsoft Office Suite and OPERA cloud. Passion for delivering personalized service in a sophisticated environment.
Due to the cyclical nature of the hospitality industry, management may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel.
Annual Salary Range: $80,000 - $90,000 + Discretionary Bonus Plan
About Hotel Zoe
Inspired San Francisco experiences start at our Fisherman’s Wharf boutique hotel. Hotel Zoe is known for its unbeatable location, award-winning service, and outstanding cuisine, but it’s our whimsical spirit that really sets us apart. As part of the EOS Hospitality Group, we believe in Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community and Do Well and Do Good. Hotel Zoe offers competitive salaries and robust benefit plans.
Management Benefits
Tiered Medical Plans- Cigna or Kaiser Disability Tiered PPO Dental Plans Voluntary Supplemental Medial Plans Vision Paid Holidays Employee Assistance Program PTO and Sick Pay Flexible Spending Account (FSA) 401K Matching Program Life & AD&D Insurance Pre-Tax Commuter and Parking Benefits
Important Notice
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Hotel Zoe is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. Hotel Zoe hiring policies require a background check for all applicants working directly with at-risk populations. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at EOS Hospitality by 2x Get notified about new Room Division Manager jobs in
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Rooms Division Manager
role at
EOS Hospitality 3 weeks ago Be among the first 25 applicants Join to apply for the
Rooms Division Manager
role at
EOS Hospitality Get AI-powered advice on this job and more exclusive features. Position Overview:
As the Room Division Manager, you will oversee the operation of the Rooms Division, including Front Office, Housekeeping, and Guest Services, ensuring an exceptional experience for all guests. Reporting directly to the General Manager, this leadership role requires a dynamic individual who excels in guest satisfaction, operational efficiency, and team development. Your mission will be to maintain Hotel Zoe’s reputation as a premier destination for hospitality and excellence. Job Details
Description
Position Overview:
As the Room Division Manager, you will oversee the operation of the Rooms Division, including Front Office, Housekeeping, and Guest Services, ensuring an exceptional experience for all guests. Reporting directly to the General Manager, this leadership role requires a dynamic individual who excels in guest satisfaction, operational efficiency, and team development. Your mission will be to maintain Hotel Zoe’s reputation as a premier destination for hospitality and excellence.
Key Responsibilities
Guest Experience:
Ensure every guest enjoys a seamless and luxurious stay by implementing and maintaining superior service standards. Monitor guest feedback channels and respond proactively to address concerns or enhance experiences. Collaborate with other departments to create personalized experiences that align with the hotel's sophisticated hideaway concept.
Operational Excellence
Oversee all aspects of Front Office, Housekeeping, and Guest Services operations. Develop and implement strategic initiatives to optimize operational efficiency, occupancy, and revenue. Manage budgets, control costs, and ensure financial goals for the Rooms Division are achieved. Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance meet hotel standards.
Team Leadership
Recruit, train, and mentor a dedicated team committed to delivering world-class service. Foster a culture of collaboration, empowerment, and continuous improvement within the Rooms Division. Conduct regular performance reviews and provide constructive feedback to ensure team growth and satisfaction.
Brand Representation
Uphold and enhance Hotel Zoe’s brand as a sophisticated retreat in Fisherman’s Wharf. Serve as an ambassador for the hotel, building strong relationships with guests, staff, and the local community.
Compliance & Safety
Ensure all Rooms Division operations comply with hotel policies, local regulations, and safety standards. Maintain a pristine and welcoming environment in all guest areas.
Qualifications
Bachelor’s degree in hospitality management or related field (preferred). Minimum of 5 years of progressive leadership experience in the Rooms Division, with at least 2 years in a supervisory role within the rooms division- luxury or boutique hotel setting preferred. Proven track record of driving guest satisfaction and operational success. Exceptional leadership, communication, and organizational skills. Proficiency in hotel management systems, Microsoft Office Suite and OPERA cloud. Passion for delivering personalized service in a sophisticated environment.
Due to the cyclical nature of the hospitality industry, management may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel.
Annual Salary Range: $80,000 - $90,000 + Discretionary Bonus Plan
About Hotel Zoe
Inspired San Francisco experiences start at our Fisherman’s Wharf boutique hotel. Hotel Zoe is known for its unbeatable location, award-winning service, and outstanding cuisine, but it’s our whimsical spirit that really sets us apart. As part of the EOS Hospitality Group, we believe in Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community and Do Well and Do Good. Hotel Zoe offers competitive salaries and robust benefit plans.
Management Benefits
Tiered Medical Plans- Cigna or Kaiser Disability Tiered PPO Dental Plans Voluntary Supplemental Medial Plans Vision Paid Holidays Employee Assistance Program PTO and Sick Pay Flexible Spending Account (FSA) 401K Matching Program Life & AD&D Insurance Pre-Tax Commuter and Parking Benefits
Important Notice
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Hotel Zoe is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. Hotel Zoe hiring policies require a background check for all applicants working directly with at-risk populations. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at EOS Hospitality by 2x Get notified about new Room Division Manager jobs in
San Francisco, CA . Complex Director of Housekeeping and Laundry - Hilton San Francisco Union Square/Parc 55 Hotel
San Francisco, CA $130,000.00-$150,000.00 4 days ago Director of Nursing - Operating Room / Surgical
San Ramon, CA $98,260.00-$205,260.00 4 months ago Director of Experience (Front Office Manager)
Resident Assistant Manager / Bishop Swing Hotel / Studio included
Resident Manager / Studio Apartment Included / Apollo Hotel
San Francisco, CA $104,000.00-$138,000.00 4 days ago Assistant Property Manager - Lyric Hotel
San Francisco, CA $70,000.00-$75,000.00 3 weeks ago Assistant Front Office Manager-Rooms-Aloft Hotel San Francisco Airport
Account Manager - Hotel Valet & Parking Operations - San Francisco, CA
San Francisco, CA $95,000.00-$105,000.00 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr