The Counseling Center Group
Intake Coordinator – Mental Health Therapy Practice (Out-of-Network)
The Counseling Center Group, Bethesda, Maryland, us, 20811
Intake Coordinator – Mental Health Therapy Practice (Out-of-Network)
Intake Coordinator – Mental Health Therapy Practice (Out-of-Network)
21 hours ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from The Counseling Center Group Fractional HR Leader | Enneagram & Leadership Coach | Co-Founder | Organizational Wellbeing Consultant
About Us We are a growing, multi-state mental health therapy practice committed to delivering high-quality, client-centered care. With over 60 team members across clinical and operational roles, we provide services through an out-of-network model and operate in several locations including Maryland, Virginia, DC, New Jersey, New York, and Florida. We are seeking a dynamic and detail-oriented Intake Coordinator to oversee and optimize the day-to-day client services tasks of the business. This role is ideal for someone who thrives in a fast-paced environment and possesses strong organizational and multitasking abilities. This role offers opportunities for professional growth and advancement within the company. Key Responsibilities: Serve as a liaison between clients, therapists, and administrative staff as needed. Support the Intake team, Customer Service team, and Operations team as needed. Coordinate daily tasks, such as organization of shared email, with Intake Coordinators and step in to assist with client inquiries when needed. Client Experience & Service Serve as the primary form of contact for current clients via various channels such phone calls, emails, and text messages. Manage day-to-day tasks related to customer service tasks related to client paperwork billing, and insurance, ensuring accuracy and consistency. Handle client concerns, billing questions, and feedback in a timely and professional manner and escalate as necessary. Support initiatives to improve client experience and implement satisfaction tracking systems. Provide customer service that is empathetic, responsive, and aligned with the company’s values. Client Billing, Paperwork and Insurance Assist with daily billing operations such as updating payment information and resolving outstanding balances. Coordinate accurate and timely delivery of courtesy claims submission to insurers and Superbills and billing statements to clients as needed. Assist with processing and maintaining necessary and accurate client paperwork, including intake forms, Superbills, and Good Faith Estimates. Maintain accurate records in the practice’s customer relationship manager (CRM) system and electronic health records (EHR) system, and other operational systems as needed. Why Join Us Be part of a mission-driven, clinician-founded company Help build scalable systems that support compassionate mental health care Collaborate with a strong leadership team and have a visible impact on practice growth Compensation and Benefits This full-time position offers a pay range of $37,440–$43,680 annually. We provide a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) retirement plan with a 3% company contribution; paid time off; and other non-health related benefits. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Mental Health Care Referrals increase your chances of interviewing at The Counseling Center Group by 2x Get notified about new Intake Coordinator jobs in
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Intake Coordinator – Mental Health Therapy Practice (Out-of-Network)
21 hours ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from The Counseling Center Group Fractional HR Leader | Enneagram & Leadership Coach | Co-Founder | Organizational Wellbeing Consultant
About Us We are a growing, multi-state mental health therapy practice committed to delivering high-quality, client-centered care. With over 60 team members across clinical and operational roles, we provide services through an out-of-network model and operate in several locations including Maryland, Virginia, DC, New Jersey, New York, and Florida. We are seeking a dynamic and detail-oriented Intake Coordinator to oversee and optimize the day-to-day client services tasks of the business. This role is ideal for someone who thrives in a fast-paced environment and possesses strong organizational and multitasking abilities. This role offers opportunities for professional growth and advancement within the company. Key Responsibilities: Serve as a liaison between clients, therapists, and administrative staff as needed. Support the Intake team, Customer Service team, and Operations team as needed. Coordinate daily tasks, such as organization of shared email, with Intake Coordinators and step in to assist with client inquiries when needed. Client Experience & Service Serve as the primary form of contact for current clients via various channels such phone calls, emails, and text messages. Manage day-to-day tasks related to customer service tasks related to client paperwork billing, and insurance, ensuring accuracy and consistency. Handle client concerns, billing questions, and feedback in a timely and professional manner and escalate as necessary. Support initiatives to improve client experience and implement satisfaction tracking systems. Provide customer service that is empathetic, responsive, and aligned with the company’s values. Client Billing, Paperwork and Insurance Assist with daily billing operations such as updating payment information and resolving outstanding balances. Coordinate accurate and timely delivery of courtesy claims submission to insurers and Superbills and billing statements to clients as needed. Assist with processing and maintaining necessary and accurate client paperwork, including intake forms, Superbills, and Good Faith Estimates. Maintain accurate records in the practice’s customer relationship manager (CRM) system and electronic health records (EHR) system, and other operational systems as needed. Why Join Us Be part of a mission-driven, clinician-founded company Help build scalable systems that support compassionate mental health care Collaborate with a strong leadership team and have a visible impact on practice growth Compensation and Benefits This full-time position offers a pay range of $37,440–$43,680 annually. We provide a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) retirement plan with a 3% company contribution; paid time off; and other non-health related benefits. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Mental Health Care Referrals increase your chances of interviewing at The Counseling Center Group by 2x Get notified about new Intake Coordinator jobs in
Bethesda, MD . Washington, DC $60,800.00-$91,200.00 3 weeks ago Washington DC-Baltimore Area $20.00-$28.00 1 week ago Intake & Scheduling Specialist Home Care
Fair Ridge - Intake and Diversion Coodinator
Healthcare Admissions Coordinator (27692)
Washington, DC $67,900.00-$72,100.00 1 month ago Care Coordinator for Serious Mental Illness
Rockville, MD $70,000.00-$72,000.00 6 days ago Arlington, VA $77,021.00-$77,021.00 8 months ago Medical Scheduling Coordinator, Primary Care
Silver Spring, MD $19.00-$22.00 6 months ago Community High Fidelity Wraparound School - Based Care Coordinator
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr