Customer Financial Service Representative (Japanese Speaking)

Position: Customer Financial Service Representative (Japanese Speaking) (Job ID: 19809) Attractice employee benefits AWS + Variable Bonus Good career prospect Company: Logistics Location: Central East (Near MRT Station) Job Description: ➤Perform Collection and improve AR performance of APAC customers ➤Engage internal & external customers (Sales, Operations, Dispute Research Team, Customer AP/Logistics/management, etc.) to resolve issues that prevent customer payment performance ➤Following up with customer for payment via phone calls ➤Assisting customer in resolving billing related issues ➤Perform administrative tasks related to credit and collection Job Requirements: ➤Ability to interact with customers via email / phone to achieve work responsibility ➤Ability to use internal systems for transaction and Excel ➤Problem solving skills ➤Basic English for internal communication ➤Able to speak in Japanese language to liaise with Japanese speaking customers in Japan ➤Diploma or Degree holder preferred ➤Preferably with minimum 1-3 years of work experience ➤Experience of customer service or other admins will be advantage ➤Ability to communicate with customer patiently and precisely ➤Team player for achieving goal as a team Interested applicants please send your resume to

jingling at pasona.com.sg

with email subject header "Job Application for

Customer Financial Service Representative (Japanese Speaking) (Job ID: 19809) ". We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities. By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration. Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions, EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

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