Franklin Fitch
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Senior Recruitment Consultant @ Franklin Fitch
Are you passionate about helping others make the most of their technology? Are you someone who thrives at the intersection of training, user advocacy, and innovation? Then this opportunity could be a great fit for you! A leading professional services firm is looking to hire an IT Trainer to join their technology team and elevate how end users engage with digital tools and platforms. You'll lead training efforts and serve as a key advocate for the user community, shaping the adoption and usability of systems across the organization. This is a great role for someone who loves empowering others, simplifying complex technologies, and making a measurable impact on daily user experience. Experience needed: 3+ years of experience in IT training, ideally in a professional services or legal environment Strong communication and presentation skills, with a customer-first mindset Deep knowledge of Microsoft Office Suite and Windows OS Familiarity with tools like iManage, LMS platforms, and legal tech (preferred) Ability to quickly learn and teach new applications Experience designing and delivering both in-person and digital training Background in user research, change management, or tech adoption is a plus What you will do: Deliver onboarding and on-demand training for software, systems, and new tech initiatives Create eLearning modules, user guides, and knowledge base content Conduct user research, interviews, and testing to enhance user experience Work cross-functionally with IT and support teams to improve systems based on feedback Support change management efforts for technology rollouts and upgrades Build trust and rapport with users, becoming a go-to resource for training and guidance Provide occasional HelpDesk and escalation support for applications What you will receive: Competitive compensation and benefits Travel opportunities (~10%) Autonomy to lead training initiatives and influence firm-wide technology adoption A collaborative team environment that values innovation and user success Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology and Legal Industries Education, Information Services, and Legal Services Referrals increase your chances of interviewing at Franklin Fitch by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Paid maternity leave Child care support Pension plan Paid paternity leave Student loan assistance Disability insurance Tuition assistance Get notified when a new job is posted. Sign in to set job alerts for “Information Technology Instructor” roles.
Information Technology Applications Manager
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Are you passionate about helping others make the most of their technology? Are you someone who thrives at the intersection of training, user advocacy, and innovation? Then this opportunity could be a great fit for you! A leading professional services firm is looking to hire an IT Trainer to join their technology team and elevate how end users engage with digital tools and platforms. You'll lead training efforts and serve as a key advocate for the user community, shaping the adoption and usability of systems across the organization. This is a great role for someone who loves empowering others, simplifying complex technologies, and making a measurable impact on daily user experience. Experience needed: 3+ years of experience in IT training, ideally in a professional services or legal environment Strong communication and presentation skills, with a customer-first mindset Deep knowledge of Microsoft Office Suite and Windows OS Familiarity with tools like iManage, LMS platforms, and legal tech (preferred) Ability to quickly learn and teach new applications Experience designing and delivering both in-person and digital training Background in user research, change management, or tech adoption is a plus What you will do: Deliver onboarding and on-demand training for software, systems, and new tech initiatives Create eLearning modules, user guides, and knowledge base content Conduct user research, interviews, and testing to enhance user experience Work cross-functionally with IT and support teams to improve systems based on feedback Support change management efforts for technology rollouts and upgrades Build trust and rapport with users, becoming a go-to resource for training and guidance Provide occasional HelpDesk and escalation support for applications What you will receive: Competitive compensation and benefits Travel opportunities (~10%) Autonomy to lead training initiatives and influence firm-wide technology adoption A collaborative team environment that values innovation and user success Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology and Legal Industries Education, Information Services, and Legal Services Referrals increase your chances of interviewing at Franklin Fitch by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Paid maternity leave Child care support Pension plan Paid paternity leave Student loan assistance Disability insurance Tuition assistance Get notified when a new job is posted. Sign in to set job alerts for “Information Technology Instructor” roles.
Information Technology Applications Manager
National City, CA $30.00-$38.00 2 weeks ago National City, CA $33.00-$41.00 2 weeks ago Server and Endpoint Coordinator (Operating Systems Analyst, Career)
Santee, CA $70,051.00-$94,776.06 4 weeks ago Adjunct Pool (2025-26)/Computer Science, Information Systems and Information Technology
Chula Vista, CA $20.00-$30.00 5 months ago Business Applications Consultant (Remote)
Navy ERP Consultants - Levels I, II & III - SAP Finance/Controlling - SAP FI/CO (Ongoing Needs)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr