Spanish Patient Access Representative - SPAR

Job Title: Spanish Patient Access Representative
Location: Houston, TX 77024
Assignment Duration: 3+ Months (12 Weeks) with Possible Extension
Work Schedule: Monday - Friday | 08:00 AM - 05:00 PM
Pay Rate: $18/hour (W2)
Position Overview:
We are currently seeking a Bilingual (Spanish-English) Patient Access Representative to support front office operations at a healthcare facility in Houston, TX. This role is critical in ensuring efficient and professional patient interactions, from registration through check-out, while maintaining accuracy in insurance verification and payment processing.
Key Responsibilities:

• Welcome and assist patients, visitors, and guests with professionalism and courtesy
• Complete patient registration, check-in, and check-out procedures accurately
• Verify insurance coverage and eligibility; obtain pre-authorizations as required
• Collect co-pays, deductibles, and outstanding balances via cash or credit card
• Maintain accurate patient information and documentation in the system
• Answer phones, schedule appointments, and manage daily patient flow
• Respond to inquiries and resolve patient concerns or escalate as appropriate
• Ensure compliance with HIPAA and all confidentiality policies
• Maintain a clean and organized front desk environment

Required Skills and Experience:

• Minimum 3-4 years' experience in a medical front office or patient access role
• Bilingual proficiency in Spanish and English (verbal and written)
• Strong background in customer service and cashiering
• Experience with credit card handling and 10-key by touch
• Familiarity with front office operations and health insurance verification
• Basic computer proficiency, including Microsoft Word and Excel
• Experience with EPIC or other EMR systems is a plus

Education:

• High School Diploma or GED preferred