ForgeFit
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Remote Customer Service Specialist
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ForgeFit Join to apply for the
Remote Customer Service Specialist
role at
ForgeFit Job Title : Remote Customer Service Specialist
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Company:
ForgeFit Location:
Remote (U.S. Based) Employment Type:
Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country. About the Role As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. What You’ll Do Respond to customer inquiries via phone, email, and chat with professionalism and care Help customers with orders, shipping questions, product details, and troubleshooting Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams Keep accurate records of customer interactions using CRM Proactively follow up on customer needs and ensure satisfaction Maintain up-to-date knowledge of ForgeFit’s product lines and service policies What We’re Looking For 1+ years of experience in a customer service, support, or client-facing role Strong communication and problem-solving skills Ability to stay organized and manage multiple priorities Comfortable using CRM or support tools A positive attitude and genuine desire to help others Interest in fitness or familiarity with gym equipment is a plus What We Offer Competitive hourly pay based on experience Comprehensive benefits including health, dental, vision, 401k, and paid time off 100% remote work with a collaborative and supportive team Ongoing training and opportunities for career growth The chance to support a brand that makes a real impact in the fitness world Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together. Seniority level
Seniority levelEntry level Employment type
Employment typeFull-time Job function
Job functionSales, General Business, and Education IndustriesWireless Services, Telecommunications, and Communications Equipment Manufacturing Referrals increase your chances of interviewing at ForgeFit by 2x Get notified about new Customer Service Specialist jobs in
Boston, MA . Call Center Reservations Agent Encore Boston Harbor Boston, MA $50,000.00-$52,000.00 2 months ago Call Center Reservations Agent Encore Boston HarborCall Center Guest Service Attendant Encore Boston Harbor Boston, MA $80,000.00-$100,000.00 2 weeks ago Client Service/ Call Center Representative Cambridge, MA $53,000.00-$53,000.00 1 week ago Customer Service Representative - No Experience Required!Call Center Representative-$1,000 Sign on BonusCall Center Representative-$1,000 Sign on BonusCall Center Representative-$1,000 Sign on BonusClient Experience Coordinator (Long-Term Temp Assignment) - BostonCall Center Representative-$1,000 Sign on Bonus Boston, MA $57,000.00-$65,000.00 2 weeks ago Customer Service Representative - 24 hours/weekCustomer Service Representative-$1,000 Sign on BonusCustomer Service Representative-$1,000 Sign on BonusCustomer Service Representative - Lab 9:30am-6pmCustomer Service Representative-$1,000 Sign on Bonus Wellesley, MA $37,900.00-$51,200.00 2 weeks ago Customer Service Representative-$1,000 Sign on Bonus We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr Remote working/work at home options are available for this role.
Remote Customer Service Specialist
role at
ForgeFit Join to apply for the
Remote Customer Service Specialist
role at
ForgeFit Job Title : Remote Customer Service Specialist
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Company:
ForgeFit Location:
Remote (U.S. Based) Employment Type:
Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country. About the Role As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. What You’ll Do Respond to customer inquiries via phone, email, and chat with professionalism and care Help customers with orders, shipping questions, product details, and troubleshooting Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams Keep accurate records of customer interactions using CRM Proactively follow up on customer needs and ensure satisfaction Maintain up-to-date knowledge of ForgeFit’s product lines and service policies What We’re Looking For 1+ years of experience in a customer service, support, or client-facing role Strong communication and problem-solving skills Ability to stay organized and manage multiple priorities Comfortable using CRM or support tools A positive attitude and genuine desire to help others Interest in fitness or familiarity with gym equipment is a plus What We Offer Competitive hourly pay based on experience Comprehensive benefits including health, dental, vision, 401k, and paid time off 100% remote work with a collaborative and supportive team Ongoing training and opportunities for career growth The chance to support a brand that makes a real impact in the fitness world Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together. Seniority level
Seniority levelEntry level Employment type
Employment typeFull-time Job function
Job functionSales, General Business, and Education IndustriesWireless Services, Telecommunications, and Communications Equipment Manufacturing Referrals increase your chances of interviewing at ForgeFit by 2x Get notified about new Customer Service Specialist jobs in
Boston, MA . Call Center Reservations Agent Encore Boston Harbor Boston, MA $50,000.00-$52,000.00 2 months ago Call Center Reservations Agent Encore Boston HarborCall Center Guest Service Attendant Encore Boston Harbor Boston, MA $80,000.00-$100,000.00 2 weeks ago Client Service/ Call Center Representative Cambridge, MA $53,000.00-$53,000.00 1 week ago Customer Service Representative - No Experience Required!Call Center Representative-$1,000 Sign on BonusCall Center Representative-$1,000 Sign on BonusCall Center Representative-$1,000 Sign on BonusClient Experience Coordinator (Long-Term Temp Assignment) - BostonCall Center Representative-$1,000 Sign on Bonus Boston, MA $57,000.00-$65,000.00 2 weeks ago Customer Service Representative - 24 hours/weekCustomer Service Representative-$1,000 Sign on BonusCustomer Service Representative-$1,000 Sign on BonusCustomer Service Representative - Lab 9:30am-6pmCustomer Service Representative-$1,000 Sign on Bonus Wellesley, MA $37,900.00-$51,200.00 2 weeks ago Customer Service Representative-$1,000 Sign on Bonus We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr Remote working/work at home options are available for this role.