Academy District 20
Dispatcher (Transportation) (260 days, M-F, 8.0 hrs/day)
Academy District 20, Colorado Springs, Colorado, United States, 80509
Transportation Facility Bus Dispatcher
Assigns vehicles and drivers to perform specific services and/or record such information concerning vehicle movement; routes and dispatches buses daily to and from school and related activities. This is a position where bus driving may be required. Incumbent must meet all requirements of local, state, and federal regulations for controlled substance testing including pre-employment, reasonable suspicion, post-accident, and random drug and alcohol testing. The following statements are illustrative of the essential functions of the job and other key duties that may be required. The description may not include all functions performed by the incumbents in various locations. The district reserves the right to modify or change the duties or the essential functions of this job at any time. Reports consistently for work as scheduled
Performs other duties as assigned
Attains proficient or higher evaluations on established Performance Standards
Answers telephone, provides information to callers, takes messages, forwards phone calls as appropriate; greets visitors to building courteously, determines their needs, and provides information or directions
Attends training and meetings as required
Completes pre-trip and post-trip inspections as required
Contacts and assigns relief drivers and other department drivers as required
Coordinates transportation requests and/or field trips using the field trip software
Cross trains other dispatchers in areas of expertise
Develops and maintains required reports
Dispatches school buses and activity vehicles
Ensures that all safety rules and regulations are followed
Identifies and reports mechanical malfunctions to appropriate staff members
Interprets and explains district rules, policies, regulations, and procedures to the public
Keeps current with applicable local, federal, and state regulations and laws governing the operation of school transportation vehicles
Stays current with student behavioral management techniques
Maintains clean and efficient operating work area
Maintains office filing system
Maintains up-to-date and accurate transportation paperwork
Maintains various databases and reports
Meets the essential functions for Bus Driver when operating in that capacity
Notifies and assigns drivers when schedule changes dictate
Obtains and maintains certifications necessary to support special needs students
Operates computer routing system
Performs a variety of duties using various types of office equipment
Performs simulated or actual emergency evacuations of all vehicle occupants
Possesses and maintains an acceptable driving record
Provides assistance to other office staff
Qualifies for district's Vehicle Operator License Insurance
Responds to and researches driver inquiries
Schedules and assigns drivers concerning route and activity responsibilities
Sets up, files, and sorts a variety of documents, to include sensitive and confidential information
Sorts incoming and outgoing mail
Stores lost and found items and arranges for disbursement
Successfully completes road skill tests, skills course, and written evaluations
Knowledge, skills, and abilities: Ability to accomplish assigned tasks both individually and as part of an effective and cooperative team
Ability to communicate effectively verbally and in writing
Ability to create, access, input, retrieve, and manipulate information in various software systems
Ability to drive and operate a school bus safely
Ability to drive district vehicles in adverse weather or as needed to meet department requirements
Ability to establish and maintain effective working relationships with individuals from many diverse backgrounds and professions including supervisors, administrators, coworkers, staff, students, parents, and the general public
Ability to establish and maintain record systems
Ability to follow oral and written instructions
Ability to greet and interact with the public in a courteous and professional manner
Ability to maintain confidentiality
Ability to manage simultaneous demands and set clear priorities
Ability to provide a warm and caring attitude toward students
Ability to recognize safety issues in the workplace
Ability to supervise students on a daily basis
Ability to understand special student needs
Ability to work days, hours, locations, and assignments as directed by the supervisor within the position responsibilities
Ability to work independently without direct supervision
Commitment to the education of students as a primary responsibility
Considerable knowledge of computer equipment and related office software
Demonstrates citizenship, compassion, courage, discernment, excellence, honesty, hope, integrity, patience, perseverance, reliability, respect, responsibility, and trustworthiness
Detail-oriented
Energetic, creative, innovative, flexible
Excellent cooperative, collaborative, and problem-solving skills
Knowledge and retention of district traffic patterns and the local road network
Knowledge of district operations, rules, policies, procedures, and regulations
Strong organizational, interpersonal, written, listening, and verbal communication skills
Thorough knowledge of basic office methods and procedures, to include appropriate telephone etiquette, spelling, punctuation, and grammar
Work environment: The noise level in the work environment may alternate among quiet, moderate, and loud.
The incumbent is frequently required to interact in person and through communication methods with the students, public, and/or other staff.
The incumbent is required to work scheduled school/work hours and/or days.
The incumbent may be required to work extended school/work hours and/or days as directed.
Work is generally performed indoors or in a transportation vehicle.
Work is generally performed within an inside or protected environment.
The incumbent may experience stressful or confrontational situations.
The incumbent may experience exposure to all types of adverse weather conditions, high noise levels, dust, fumes, and other elements associated with transportation duties.
Physical demands: Sits, stands, walks, stoops, kneels, and crouches/squats while performing duties
Has oral and auditory capacity enabling interaction interpersonally and/or through communication devices
Uses eyes, hands, and finger coordination enabling the use of equipment and writing utensils
Subject to hazardous conditions of ice and snow while performing transportation duties
Lifts or carries burdens up to 50 lbs., and pushes and/or pulls other burdens weighing 100 lbs.; may have to lift students when required
Has visual capacity enabling safe operation of tools and machinery
Assigns vehicles and drivers to perform specific services and/or record such information concerning vehicle movement; routes and dispatches buses daily to and from school and related activities. This is a position where bus driving may be required. Incumbent must meet all requirements of local, state, and federal regulations for controlled substance testing including pre-employment, reasonable suspicion, post-accident, and random drug and alcohol testing. The following statements are illustrative of the essential functions of the job and other key duties that may be required. The description may not include all functions performed by the incumbents in various locations. The district reserves the right to modify or change the duties or the essential functions of this job at any time. Reports consistently for work as scheduled
Performs other duties as assigned
Attains proficient or higher evaluations on established Performance Standards
Answers telephone, provides information to callers, takes messages, forwards phone calls as appropriate; greets visitors to building courteously, determines their needs, and provides information or directions
Attends training and meetings as required
Completes pre-trip and post-trip inspections as required
Contacts and assigns relief drivers and other department drivers as required
Coordinates transportation requests and/or field trips using the field trip software
Cross trains other dispatchers in areas of expertise
Develops and maintains required reports
Dispatches school buses and activity vehicles
Ensures that all safety rules and regulations are followed
Identifies and reports mechanical malfunctions to appropriate staff members
Interprets and explains district rules, policies, regulations, and procedures to the public
Keeps current with applicable local, federal, and state regulations and laws governing the operation of school transportation vehicles
Stays current with student behavioral management techniques
Maintains clean and efficient operating work area
Maintains office filing system
Maintains up-to-date and accurate transportation paperwork
Maintains various databases and reports
Meets the essential functions for Bus Driver when operating in that capacity
Notifies and assigns drivers when schedule changes dictate
Obtains and maintains certifications necessary to support special needs students
Operates computer routing system
Performs a variety of duties using various types of office equipment
Performs simulated or actual emergency evacuations of all vehicle occupants
Possesses and maintains an acceptable driving record
Provides assistance to other office staff
Qualifies for district's Vehicle Operator License Insurance
Responds to and researches driver inquiries
Schedules and assigns drivers concerning route and activity responsibilities
Sets up, files, and sorts a variety of documents, to include sensitive and confidential information
Sorts incoming and outgoing mail
Stores lost and found items and arranges for disbursement
Successfully completes road skill tests, skills course, and written evaluations
Knowledge, skills, and abilities: Ability to accomplish assigned tasks both individually and as part of an effective and cooperative team
Ability to communicate effectively verbally and in writing
Ability to create, access, input, retrieve, and manipulate information in various software systems
Ability to drive and operate a school bus safely
Ability to drive district vehicles in adverse weather or as needed to meet department requirements
Ability to establish and maintain effective working relationships with individuals from many diverse backgrounds and professions including supervisors, administrators, coworkers, staff, students, parents, and the general public
Ability to establish and maintain record systems
Ability to follow oral and written instructions
Ability to greet and interact with the public in a courteous and professional manner
Ability to maintain confidentiality
Ability to manage simultaneous demands and set clear priorities
Ability to provide a warm and caring attitude toward students
Ability to recognize safety issues in the workplace
Ability to supervise students on a daily basis
Ability to understand special student needs
Ability to work days, hours, locations, and assignments as directed by the supervisor within the position responsibilities
Ability to work independently without direct supervision
Commitment to the education of students as a primary responsibility
Considerable knowledge of computer equipment and related office software
Demonstrates citizenship, compassion, courage, discernment, excellence, honesty, hope, integrity, patience, perseverance, reliability, respect, responsibility, and trustworthiness
Detail-oriented
Energetic, creative, innovative, flexible
Excellent cooperative, collaborative, and problem-solving skills
Knowledge and retention of district traffic patterns and the local road network
Knowledge of district operations, rules, policies, procedures, and regulations
Strong organizational, interpersonal, written, listening, and verbal communication skills
Thorough knowledge of basic office methods and procedures, to include appropriate telephone etiquette, spelling, punctuation, and grammar
Work environment: The noise level in the work environment may alternate among quiet, moderate, and loud.
The incumbent is frequently required to interact in person and through communication methods with the students, public, and/or other staff.
The incumbent is required to work scheduled school/work hours and/or days.
The incumbent may be required to work extended school/work hours and/or days as directed.
Work is generally performed indoors or in a transportation vehicle.
Work is generally performed within an inside or protected environment.
The incumbent may experience stressful or confrontational situations.
The incumbent may experience exposure to all types of adverse weather conditions, high noise levels, dust, fumes, and other elements associated with transportation duties.
Physical demands: Sits, stands, walks, stoops, kneels, and crouches/squats while performing duties
Has oral and auditory capacity enabling interaction interpersonally and/or through communication devices
Uses eyes, hands, and finger coordination enabling the use of equipment and writing utensils
Subject to hazardous conditions of ice and snow while performing transportation duties
Lifts or carries burdens up to 50 lbs., and pushes and/or pulls other burdens weighing 100 lbs.; may have to lift students when required
Has visual capacity enabling safe operation of tools and machinery