Ascendo
Customer Service Representative - 3 month Assignment
This role focuses on delivering outstanding customer service over the phone and supporting office operations in a medical center setting.
Key Responsibilities: Answer and route incoming phone calls promptly and professionally. Manage voicemail messages and mailbox correspondence efficiently. Greet and direct visitors, ensuring a courteous and helpful experience. Schedule and confirm appointments in the EMR system. Maintain patient confidentiality and comply with healthcare regulations. Assist with clerical tasks such as faxing, copying, and filing. Maintain a safe, organized, and professional work environment. What You'll Need:
High school diploma or equivalent. 1+ years of experience in a call center, customer service, or a similar role. Excellent phone etiquette and communication skills. Strong attention to detail and organizational abilities. Comfortable using office equipment and MS Office Suite. Knowledge of medical terminology is a plus. Bilingual (English/Spanish) is a plus. Benefits:
Weekly Pay! After 30days: Health, Dental, Vision, GAP, Short Term Disability, Accident, Critical Illness and Life Insurance. Holiday Pay: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas Milestone Bonus of 40 hours for every 1200 hours.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
Daniela Gomez
This role focuses on delivering outstanding customer service over the phone and supporting office operations in a medical center setting.
Key Responsibilities: Answer and route incoming phone calls promptly and professionally. Manage voicemail messages and mailbox correspondence efficiently. Greet and direct visitors, ensuring a courteous and helpful experience. Schedule and confirm appointments in the EMR system. Maintain patient confidentiality and comply with healthcare regulations. Assist with clerical tasks such as faxing, copying, and filing. Maintain a safe, organized, and professional work environment. What You'll Need:
High school diploma or equivalent. 1+ years of experience in a call center, customer service, or a similar role. Excellent phone etiquette and communication skills. Strong attention to detail and organizational abilities. Comfortable using office equipment and MS Office Suite. Knowledge of medical terminology is a plus. Bilingual (English/Spanish) is a plus. Benefits:
Weekly Pay! After 30days: Health, Dental, Vision, GAP, Short Term Disability, Accident, Critical Illness and Life Insurance. Holiday Pay: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas Milestone Bonus of 40 hours for every 1200 hours.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
Daniela Gomez