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Compass Group

Club Manager

Compass Group, Elmont, New York, United States, 11003

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Clubs Manager - BELMO Info

As a Clubs Manager, you will be responsible for leading and motivating our hourly team members to provide a warm welcome and delicious food to our guests. The ideal candidate will be an experienced operations leader who is focused on people and quality standards our Premium Clubs on-site. This role is based in NYC Area in Belmont Park and Aqueduct Race Track and includes supporting the Saratoga Race Course in Saratoga Springs between July-September. Detailed Responsibilities Ensures all Clubs in Saratoga, Belmont Park and Aqueduct have proper inventory levels and staff. Supervising operations during the event and troubleshooting where needed Provides operational planning to ensure appropriate teaming levels are met, as well as adequate products ordered to service each event Overseeing service standards during events to ensure a high standard of guest experience Working with the location leadership team to continually drive improvements in guest satisfaction and financial results Trains and conveys brand clarity through the menu, wine, and beverage knowledge Holding pre-shift meetings to set the tone for events Promotes a positive work environment through hiring/selection of team members, maximizing productivity and morale through team member engagement, and maintaining appropriate staffing levels per business needs Maintains state, federal and business compliance, including but not limited to responsible alcohol service guidelines, safety and sanitation standards, and client requirements Employs good safety and sanitation practices Follows and enforces responsible alcohol service policies Executes required daily reporting in a timely manner Executes inventory controls Ensures team members adhere to Levy guidelines as stated in the team member training manual and employee handbook Executes all menu requirements and fulfills all guest-specific service requests Ensures all function setups and breakdowns are executed correctly, efficiently, and expeditiously Holds team accountable to steps of service to deliver great guest service Ensures team members have the tools necessary to complete their jobs Uses all performance management tools to provide guidance and feedback to team members Promotes a cooperative work climate, maximizing productivity and morale Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members Ensuring compliance with all Payment Card Information rules Interviews, hires, trains, and develops team members according to Levy guidelines Displays a positive attitude towards team members Other duties, as assigned Job Requirements 2+ years of experience in a food and beverage operational position Bachelor's degree in Hospitality Management is preferred High level of computer and POS literacy Passion for hospitality, food, and retail Excellent interpersonal and stakeholder management skills Job Summary

Elevate the experience! As a Club Manager, you will lead the premium club level operations, creating memorable guest experiences through exceptional service and detail-focused execution. You will direct the service team, collaborate with culinary leadership, and drive consistency in hospitality excellence. Key Responsibilities: Oversee all aspects of club-level service and presentation Manage scheduling, staffing, and daily floor operations Ensure all guest touchpoints meet Levy's service standards Partner with culinary and sales teams for seamless execution Maintain cleanliness, safety, and compliance across service areas Support event planning and execution on club levels Qualifications: Bachelor's degree in hospitality, business, or related field preferred 3+ years of leadership experience in premium dining or club-level service Proficient in point-of-sale and inventory systems ServSafe and Alcohol Service Certification Must be able to work a flexible schedule - including days, evenings, weekends and holidays Levy maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.