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Benevolent Hearts Home Care - Bedford, TX

Scheduling Care Coordinator

Benevolent Hearts Home Care - Bedford, TX, Bedford, Texas, United States, 76021

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Job Description

Job Description

Scheduling Care Coordinator Behind-the-Scenes Hero of Care Full-Time | MondayFriday | Day

Shift

Why This Role Matters

Every great caregiver visit starts with a rock-solid schedule. As our

Scheduling Care Coordinator , youll juggle calendars, vacation swaps, and last-minute changesensuring clients receive seamless support and caregivers enjoy predictable, balanced shifts. In short, you keep the heart of our agency beating.

What We Offer

Competitive pay, on-call stipend

Paid time off, 401K, and ongoing professional development

A people-first culture that applauds your problem-solving superpowers

Your Day-to-Day Impact

Master the Schedule:

Build and confirm all client shifts at least two weeks ahead; track PTO and client requests in real time.

Right Caregiver, Right Client:

Match skills, proximity, and personalities to guarantee quality, continuity, and satisfaction.

Tackle Emergencies Gracefully:

Maintain an up-to-date on-call list and secure coverage within minutesnot hours.

Keep Everyone Informed:

Send instant updates to caregivers, clients, and managers via phone, text, and scheduling software.

Support Growth:

Assist HR with new-hire onboarding and share feedback that strengthens retention.

What You Bring

Prior experience as a

home care scheduler is required.

Tech savvy with agency scheduling platforms and Microsoft Office.

Eagle-eye attention to detail and the ability to juggle multiple priorities without dropping the ball.

Empathy and diplomacyyou handle urgent calls with a calm, caring tone.

High school diploma or GED (additional coursework in business or healthcare administration is a plus).

Ready to Orchestrate Exceptional Care?

Apply today to become the logistical backbone of a team that values its people as much as its clients!