ETC
Project Manager
ETC is currently seeking a Project Manager to join our team in Middleton, WI. As a Project Manager, you will be exposed to a variety of Project Management tasks, guiding projects from start to finish, while providing superb customer service to our customers. We're considering candidates at all experience levels, with a minimum of 1-3 years of theatrical or architectural experience. Strong communication and service skills are a must. By joining our team, you will receive generous time off (4 weeks in your first year), healthcare benefits on day one, and retirement options via 401k with employer-match. Available amenities at our headquarters include an onsite fitness center, an at-cost deli, and health and wellness professionals and programs. ETC is a 100% employee-owned company through an Employee Stock Ownership Plan
all employees contribute to and benefit from the company's continued success. If this position is of interest to you, please apply today. If you have any questions about this position or the recruitment process, please contact Tracy at 608.824.5342 or via email to Tracy.Haggerty@etcconnect.com. Representative Responsibilities:
Implements the design of a custom project layout
Addresses requests for information from dealers, consultants, engineers, electricians, representatives and end users in a timely and professional manner
Reviews quotations, sales order and purchase orders and addresses any discrepancies in a timely fashion
Confirms system requirements
Ensures drawings are consistent and accurate
Submits drawings to customers by or on due date
Reviews submittal drawings/check printing
Manages the project's progress to ensure the scheduled ship date is met
Provides accurate project status to customers as soon as changes occur
Submits shop drawings to Systems Engineering for review
Releases project to manufacturing
Updates project schedules to ensure they are accurate and current
Communicates custom aspects with custom expediter
Meets promised ship dates and specifications
Ensures quality customer support for each project
Communicates project's schedule and ensures it is agreed-upon by external personnel (rep/dealer/consultant/customer/contractor)
Ensures product shipped meets customer's expectations
Ensures product meets customer requirements
Reviews shipping paperwork for accuracy
Supports system energization
Ensures all equipment is on site and missing equipment is expedited if necessary
Provides support to on-site technicians
Assists other Project Managers when needed
Acts as a resource for other departments
Assists in the training of department personnel
Other duties as assigned
Completes special projects and requests in a timely and positive fashion Minimum Qualifications:
Bachelor's degree, or 8 years of comparable business experience in increasingly responsible positions
1-3 years of appropriate theatre industry experience or architectural experience
Practicable experience in technical theatre, architectural and/or construction
Knowledge of electronics and/or electrical theories or practices
Excellent communication, organizational, and interpersonal skills
Strong motivation and leadership skills
Microsoft Office/PC skills
Able to work well under pressure and defuse volatile situations
Ability to communicate effectively through various mediums, phone, Teams, email, etc.
Responsiveness to customers' needs
Ability to prioritize tasks to meet deadlines
Ability to evaluate a customer situation and think through best path forward
Situational Awareness to recognize different customer types and needs
Ability to handle medium to large projects, that include complete systems, energizations, etc.
Ability to handle projects over various customer types and system types
Basic knowledge of how systems go together and what is needed to create a working system.
Understanding of processes for the design and manufacture of custom product
ETC is currently seeking a Project Manager to join our team in Middleton, WI. As a Project Manager, you will be exposed to a variety of Project Management tasks, guiding projects from start to finish, while providing superb customer service to our customers. We're considering candidates at all experience levels, with a minimum of 1-3 years of theatrical or architectural experience. Strong communication and service skills are a must. By joining our team, you will receive generous time off (4 weeks in your first year), healthcare benefits on day one, and retirement options via 401k with employer-match. Available amenities at our headquarters include an onsite fitness center, an at-cost deli, and health and wellness professionals and programs. ETC is a 100% employee-owned company through an Employee Stock Ownership Plan
all employees contribute to and benefit from the company's continued success. If this position is of interest to you, please apply today. If you have any questions about this position or the recruitment process, please contact Tracy at 608.824.5342 or via email to Tracy.Haggerty@etcconnect.com. Representative Responsibilities:
Implements the design of a custom project layout
Addresses requests for information from dealers, consultants, engineers, electricians, representatives and end users in a timely and professional manner
Reviews quotations, sales order and purchase orders and addresses any discrepancies in a timely fashion
Confirms system requirements
Ensures drawings are consistent and accurate
Submits drawings to customers by or on due date
Reviews submittal drawings/check printing
Manages the project's progress to ensure the scheduled ship date is met
Provides accurate project status to customers as soon as changes occur
Submits shop drawings to Systems Engineering for review
Releases project to manufacturing
Updates project schedules to ensure they are accurate and current
Communicates custom aspects with custom expediter
Meets promised ship dates and specifications
Ensures quality customer support for each project
Communicates project's schedule and ensures it is agreed-upon by external personnel (rep/dealer/consultant/customer/contractor)
Ensures product shipped meets customer's expectations
Ensures product meets customer requirements
Reviews shipping paperwork for accuracy
Supports system energization
Ensures all equipment is on site and missing equipment is expedited if necessary
Provides support to on-site technicians
Assists other Project Managers when needed
Acts as a resource for other departments
Assists in the training of department personnel
Other duties as assigned
Completes special projects and requests in a timely and positive fashion Minimum Qualifications:
Bachelor's degree, or 8 years of comparable business experience in increasingly responsible positions
1-3 years of appropriate theatre industry experience or architectural experience
Practicable experience in technical theatre, architectural and/or construction
Knowledge of electronics and/or electrical theories or practices
Excellent communication, organizational, and interpersonal skills
Strong motivation and leadership skills
Microsoft Office/PC skills
Able to work well under pressure and defuse volatile situations
Ability to communicate effectively through various mediums, phone, Teams, email, etc.
Responsiveness to customers' needs
Ability to prioritize tasks to meet deadlines
Ability to evaluate a customer situation and think through best path forward
Situational Awareness to recognize different customer types and needs
Ability to handle medium to large projects, that include complete systems, energizations, etc.
Ability to handle projects over various customer types and system types
Basic knowledge of how systems go together and what is needed to create a working system.
Understanding of processes for the design and manufacture of custom product